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Apple Watch heart rate chart not showing in activity app on iPhone

In the activity app on the iPhone, workouts do not display a chart for heart rate (says "Chart Unavailable") despite this data being displayed just fine in the Health app... any suggestions?


Only seems to be cycling that is the problem. Other workouts are fine. I've tried various different permutations of positioning and no, there is nothing in the way I'm cycling or wearing the watch that would imply poor measurement. In any case and again, the heart data is showing up just fine in the health app. Confused why it's not showing in the activity app.


There is another post in this forum that shows "resolved" but it really isn't - the conversation continued long after it was marked resolved.


Any thoughts?

Apple Watch Series 3, iOS 11.3, null

Posted on Apr 9, 2018 12:53 PM

Reply
2 replies

Apr 9, 2018 2:46 PM in response to sma2nb

Good afternoon. Can you please link to that post so we don’t start from scratch?

Can you also provide Screenshots of your data? These issues are tricky to solve remotely. Also, please check and specify if the data on your watch is the same on your phone and also between the Activity app and the Health app on your phone.

Thanks.

S.

Apple Watch heart rate chart not showing in activity app on iPhone

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