Photos Won't Sync After iTunes Update

Hi. Since the most recent iTunes update (12.7.4.76) my iphone 6S just hangs on step 6 or 7 while syncing (manual with USB) with my PC. It will sync everything but photos. I've left the phone attached via USB and it just never syncs. Has anyone experienced a similar issue and found a fix? Can anyone help me with this? Thanks in advance.

iPhone 6s, Windows 7

Posted on Apr 10, 2018 7:44 PM

Reply
2 replies

Apr 10, 2018 7:51 PM in response to kurtfromarvada

A number of users are reporting this issue with iTunes 12.7.4.76. You might want to roll back to iTunes 12.7.3.46. See the iTunes installers section of Troubleshooting issues with iTunes for Windows updates for direct download links and advice on reverting to a pre-upgrade copy of your library. You lose the changes made to the library since you installed 12.7.4.76.


tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Photos Won't Sync After iTunes Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.