App Store (audio) Draining Battery

Hello,


Lately I've noticed App Store (audio) has drained 84% of my battery in the last 24 hours and it has only been open 2 minutes. Is this a bug in the new iOS? I noticed my battery was draining ridiculously fast even after I was asleep at night and there was no use of the cellphone.


I've attached 4 screenshots. Any assistance is appreciated! Thanks.User uploaded fileUser uploaded fileUser uploaded fileUser uploaded file

iPhone 8, iOS 11.3

Posted on Apr 11, 2018 3:48 PM

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Posted on May 29, 2018 11:55 AM

I had the exact same problem as everyone is describing. Was told to do a factory reset so I did that then restored an old backup to get all my old data back. The problem persisted so I took it to the Apple store today and they said I should do a factory reset again but instead of restoring it from a previous backup, go to settings, general, reset, 'erase all content and settings' . Then when it starts back up click 'set up as new iPhone'. DO NOT RESTORE AN OLD BACKUP. It is a bit of a pain to have to re-download everything but if you store data in the cloud its not too much hassle. It worked for me, hope this helps!

75 replies

May 23, 2018 7:50 AM in response to domiyang

Hi Lawrence. My phone was fine until I installed ios 11.4. I went to Apple and they wiped my phone and reinstalled and same thing happened. I had a backup saved of 11.3 which I used to restored to and wow the problem dissapeared. So the problem is software related and not the phone as I have had my phone 2 years and this only happens on 11.4.
​[Edited by Host]

May 23, 2018 8:27 AM in response to Lawrence Finch

Ah ok. It shows 11.3.1 now but my restore was showing 11.3 So If It restores current version then fair enough. I do use Apple Music a lot but not sure. The only common thing I notice is it’s during the night when my phone isnt Being used. I can’t say when I’m using it that it drains quicker than I expect but I can have 100% at night and 30% when I wake. I’m starting to think I should check which apps I leave open during the night as there could be a stuck update (just a guess)

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App Store (audio) Draining Battery

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