You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: rickfromwoongarrah
rickfromwoongarrah Author
User level: Level 1
27 points

iOS 11.3 Carplay Call Quality Issues

Anyone else having issues with CarPlay phone call quality (you can hear the person that is

talking perfectly but all they hear from you is just a garbled mess, issue is
not present if using BlueTooth) after updating to iOS 11.3?


Verified as an iOS 11.3 issue by plugging in multiple pre iOS 11.3 phones into the same car using the same lightning cable. No issues whatsoever with any of them.


It is not a problem with my CarPlay system as has been suggested in many other posts about this issue,it is iOS 11.3 causing this behaviour. The rollback window for 11.2.6 has been closed so I can no longer downgrade to this.

Rick

iPhone 6s, iOS 11.3

Posted on Apr 16, 2018 5:17 PM

Reply
Question marked as Top-ranking reply
User profile for user: Jdh208
Jdh208
User level: Level 1
9 points

Posted on Apr 19, 2018 7:39 AM

Ditto. iPhone 6s on iOS 11.3 connected to a kenwood ddx9704s. Car play works great (nav, texts, music, etc) except for calls. Bluetooth calls are perfect. Using Apple lightning cable hooked to Ken woods provided usb extension.

View in context

Similar questions

31 replies

iOS 11.3 Carplay Call Quality Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up