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Craig Echt Author

Level 1

23 points

can ping, but no internet services

I've lost internet connection on my MacBook Pro 13" mid-2010, 2.66 GHz, High Sierra 10.13.4. From the Terminal, I can ping both IP addresses and domain names over two different WiFi networks (home & work), but Mail, several browsers, Dropbox, etc., don't connect to the Internet. I noticed the problem Monday, things were working fine last week, and I haven't done any upgrades or installations (that I know of) in the past week. Yesterday I did a System Recovery from my Time Capsule from 10 days ago, thinking it was some recent update to some app or system file, but the problem persists. I've searched the web for similar problems, but none of the solutions I found apply (most were WiFi or DNS issues). Any ideas?

MacBook Pro 2.4GHz, Mac OS X (10.6)

Posted on Apr 18, 2018 9:06 AM

Top-ranking reply

Luis Sequeira1

Level 9

67,108 points

Posted on Apr 19, 2018 12:21 AM

The most common settings are to have all unchecked (except possibly "Use Passive FTP Mode", but that is irrelevant to your present problem).

As jjkraw said, comparing to the settings you have on Ethernet is a good idea.

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can ping, but no internet services

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