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Question: Issues with Apple ID

I have recently changed my Apple ID (and have updated all devices) and now my phone keeps asking me to sign in but with the old ID listed. It doesn’t say why I need to sign in but it won’t work with the old ID listed. What is the problem?

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Did you change your ID or create a new one?


What to do after you change your Apple ID or password - Apple Support


Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for an old Apple ID password is often caused by updates to apps/purchases that were made when using the old ID. Those purchases are tied to the old ID and can't be transferred. One option is to delete the apps/purchases made by the old ID and download them using the new ID if desired.

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Apr 20, 2018 6:58 AM in response to kmcca006 In response to kmcca006

Did you change your ID or create a new one?


What to do after you change your Apple ID or password - Apple Support


Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for an old Apple ID password is often caused by updates to apps/purchases that were made when using the old ID. Those purchases are tied to the old ID and can't be transferred. One option is to delete the apps/purchases made by the old ID and download them using the new ID if desired.

Apr 20, 2018 6:58 AM

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Question: Issues with Apple ID