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Question: IPad 2 Screen Lock

I have owned several iPad and always passed down the old one to grandkids.


My grandson somehow started factory reset on the one I gave him. We did not know the icloud login or password for that particular iPad. My daughter finally found the box with the correct icloud account and password. The Screen is is now locked on the iPad because we tried several users and passwords.

iPad 2 Wi-Fi

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Apr 20, 2018 5:48 PM in response to Gramps@1941 In response to Gramps@1941

Activation Lock - Turn off Find My iPhone


If necessary, take the device, the original purchase receipt, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the receipt also.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter

Apr 20, 2018 5:48 PM

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Question: IPad 2 Screen Lock