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Question:

Question: for mac-airmail3 or postbox?

for an alternative, which is the better app for my mac? Airmail3 or postbox? Thanks for your response.

iMac, macOS High Sierra (10.13.4), 2.7 GHz Intel Core i5, 8GB 1333MHz

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Apr 21, 2018 3:34 PM in response to deltone In response to deltone

Maybe there might be something wrong with Mac which can be shown in the ErteCheck report suggested below.


I suggest you use the program created by Etresoft, a frequent contributor. It will provide a snapshot of your system which we can analyze to possibly determine the cause of your problem. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


Etrecheck – System Information

Apr 21, 2018 3:34 PM

Reply Helpful

Apr 21, 2018 5:05 PM in response to Allan Eckert In response to Allan Eckert

EtreCheck version: 4.2.1 (4C020)

Report generated: 2018-04-21 17:03:18

Download EtreCheck from https://etrecheck.com

Runtime: 6:00

Performance: Below Average


Problem: Other problem

Description:

mail app issues


Major Issues:

Anything that appears on this list needs immediate attention.


Hardware failure - Your machine shut down due to a hardware failure.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Apps crashing - There have been numerous app crashes.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.


Hardware Information:

iMac (27-inch, Mid 2011)

iMac Model: iMac12,2

1 2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0 - 2 GB DDR3 1333 ok

BANK 1/DIMM0 - 2 GB DDR3 1333 ok

BANK 0/DIMM1 - 2 GB DDR3 1333 ok

BANK 1/DIMM1 - 2 GB DDR3 1333 ok


Video Information:

AMD Radeon HD 6770M - VRAM: 512 MB

iMac 2560 x 1440


Drives:

disk0 - WDC WD1001FALS-403AA0 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB

disk0s3 - Recovery HD (HFS+) [Recovery] 650 MB


disk1 - Iomega HDD 2.00 TB

External FireWire

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 - C***e (Journaled HFS+) 499.75 GB

disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

disk1s4 - T**********e (Journaled HFS+) 1.50 TB


Mounted Volumes:

disk0s2 - Macintosh HD 999.35 GB (607.83 GB free)

Journaled HFS+

Mount point: /


disk1s2 - C***e 499.75 GB (145.83 GB free)

Journaled HFS+

Mount point: /Volumes/C***e


disk1s4 - T**********e 1.50 TB (874.15 GB free)

Journaled HFS+

Mount point: /Volumes/T**********e


Network:

Interface usbmodemFA1211: DexCom Gen4 USB Serial 2

Interface usbmodemFA1221: DexCom Gen4 USB Serial

Interface en0: Ethernet

One IPv4 address

2 IPv6 addresses

Interface fw0: FireWire

Interface en1: AirPort

802.11 a/b/g/n

One IPv4 address

2 IPv6 addresses

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 35.23 GB available


System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: About 6 hours

System Load: 1.80 (1 min ago) 1.78 (5 min ago) 1.75 (15 min ago)


Security:

System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled


Unsigned Files:

Launchd: /Library/LaunchAgents/com.smartlaunch.usbdetection.plist

Executable: /Applications/Bayer HealthCare SmartLaunch/bin/SmartLaunch.app/Contents/MacOS/SmartLaunch

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Application Support/Roxio

[Not Loaded] TDIXController.kext (2.0)


/Library/Extensions

[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.2 - SDK 10.13)


/System/Library/Extensions

[Not Loaded] LogitechHIDDevices.kext (3.2.0)

[Not Loaded] LogitechUnifying.kext (1.1.0-302)

[Not Loaded] ssuddrv.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

[Not Loaded] CDSDAudioCaptureSupport.kext (1.5)

[Not Loaded] HotSync Classic Seize.kext (3.2.1)

[Not Loaded] ProlificUsbSerial_1_4_0.kext (2.2.0)

[Not Loaded] TIVCPSerial.kext (1.2.1 - SDK 10.6)

[Not Loaded] SteerMouse.kext (3.6)

[Not Loaded] BlackberryUSB.kext (3.1.7)

[Not Loaded] BlackberryUSBDev.kext (3.1.7)


/System/Library/Extensions/SteerMouse.kext/Contents/PlugIns

[Not Loaded] SteerMouseSafe.kext (3.6)


/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[Not Loaded] ssudmdmcontrol.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

[Not Loaded] ssudmdmdata.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

[Not Loaded] ssudmtp.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.5)

[Not Loaded] ssudserial.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)


System Launch Agents:

[Not Loaded] 8 Apple tasks
[Loaded] 167 Apple tasks
[Running] 117 Apple tasks
[Other] One Apple task


System Launch Daemons:

[Not Loaded] 36 Apple tasks
[Loaded] 180 Apple tasks
[Running] 119 Apple tasks
[Other] One Apple task


Launch Agents:

[Loaded] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2017-10-19)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2015-11-28)
[Not Loaded] com.smartlaunch.usbdetection.plist (? ddd0b2c0 - installed 2014-06-25)
[Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2017-06-06)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24)
[Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2017-11-07)
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-02-26)
[Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2016-12-08)
[Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (EPSON - installed 2016-12-06)


Launch Daemons:

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (? 1574c81e - installed 2017-01-11)
[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-02-26)
[Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2018-01-10)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-02-26)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-03-26)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-24)
[Loaded] com.adobe.ARMDC.Communicator.plist (? d94017c4 - installed 2017-01-11)


User Launch Agents:

[Not Loaded] com.amazon.music.startup.plist (? 0 - installed 2018-04-04)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-27)
[Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2018-04-04)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-27)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2015-11-28)
[Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2017-11-01)


User Login Items:

SpeechSynthesisServer Application (?

(/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Google Chrome Application (Google, Inc.

(/Applications/Google Chrome.app)

SMARTReporter Application (?

(/Applications/SMARTReporter.app)

AdobeResourceSynchronizer Application (Adobe Systems, Inc.

(/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

SteerMouse Manager Application (?

(/Applications/Utilities/SteerMouse.app/Contents/Resources/SteerMouse Manager.app)

KiesAgent Application (? - installed 2016-02-22)

(/Applications/Kies.app/Contents/MacOS/KiesAgent.app)

iTunesHelper Application (Apple - installed 2018-04-01)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

fuspredownloader Application (?

(/Users/***/Library/Application Support/.FUS/fuspredownloader.app)

AdobeResourceSynchronizer Application (Adobe Systems, Inc.

(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

Dashlane Application (?

(/Applications/Dashlane.app)

DashlaneAgent SMLoginItem (? - installed 2018-04-08)

(/Users/***/.Trash/Dashlane (5.8.1.17351) 2.app/Contents/Library/LoginItems/DashlaneAgent.app)


Internet Plug-ins:

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-27)

Flash Player: 29.0.0.140 (installed 2018-04-10)

AdobePDFViewer: 18.011.20038 (installed 2018-02-27)

iPhotoPhotocast: 7.0 (installed 2012-04-02)

PepperFlashPlayer: 29.0.0.140 (installed 2018-04-10)

RealPlayer Plugin:

RL Secure Plug-In Layer: (installed 2016-02-17)

DirectorShockwave: 11.0.3r472 (installed 2009-01-15)

QuickTime Plugin: 7.7.3 (installed 2018-04-01)

FlashPlayer-10.6: 29.0.0.140 (installed 2018-04-10)

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2015-11-28)

AmazonMP3DownloaderPlugin:

GarminGpsControl: 4.0.3.0 Release (installed 2012-09-08)

WebClient: 1.0 (installed 2015-07-05)

AmazonMP3DownloaderPlugin1017277:

DivXBrowserPlugin: 1.3 (installed 2007-07-25)

Silverlight: 5.1.30514.0 (installed 2014-11-16)

AmazonMP3DownloaderPlugin101750:

Flip4Mac WMV Plugin: 2.4.4.2 (installed 2013-05-25)

o1dbrowserplugin: 5.1.1.17055 (installed 2014-01-16)

ContentUploaderPlugin: 1.2 (installed 2007-09-21)


User Internet Plug-ins:

RocketEngine: (installed 2016-09-19)

UploadManager: (installed 2016-09-19)

DISH Anywhere Player: ECHO.2.18.0 (installed 2014-09-28)

ContentManager: (installed 2016-09-19)

RealPlayer Plugin: (installed 2018-04-20)


Safari Extensions:

Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2017-01-02)
AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2017-11-25)
Dashlane.safariextz - Dashlane Inc. - http://www.dashlane.com (installed 2018-04-21)


3rd Party Preference Panes:

Flash Player (installed 2018-03-26)

Flip4Mac WMV (installed 2012-05-15)


Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB - Disk used: 391.51 GB

Destinations:

T**********e [Local] (Last used)

Total size: 1.50 TB

Total number of backups: 65

Oldest backup: 2018-01-01 00:05:50

Last backup: 2018-04-21 16:41:32


Top Processes by CPU:

Process (count) Source % of CPU
system_profiler (2) Apple 59
trustd (7) Apple 12
WindowServer Apple 5
helpd Apple 4
kernel_task Apple 2


Top Processes by Memory:

Process (count) Source RAM usage
kernel_task Apple 713 MB
Opera Helper (6) Opera Software ASA 706 MB
system_profiler (2) Apple 336 MB
mdworker (18) Apple 286 MB
mds_stores Apple 282 MB


Top Processes by Network Use:

Process Source Input Output
Opera 9 MB 4 KB
mDNSResponder Apple 1020 KB 179 KB
netbiosd Apple 33 KB 7 KB
apsd Apple 6 KB 18 KB
SystemUIServer Apple 0 B 128 B


Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)
WindowServer Apple 2
Opera Helper (6) Opera Software ASA 1
DashlaneAgent.app 1
DashlanePluginService Dashlane 0
launchd Apple 0


Virtual Memory Information:

Available RAM 2.79 GB
Free RAM 26 MB
Used RAM 5.21 GB
Cached files 2.77 GB
Swap Used 94 MB


Diagnostics Information (past 7 days):

2018-04-21 11:13:29 Airmail 3.app Hang (2 times)

2018-04-21 10:07:46 Last Shutdown Cause: -128 - Unknown (once)

2018-04-20 10:00:25 Adobe Photoshop Elements Editor.app Crash (once)

objc_msgSend() selector name: release

2018-04-17 12:39:18 mdworker32 Crash (5 times)

objc_msgSend() selector name: count

import fstype:hfs fsflag:480D000 flags:45E diag:0 isXCode:0 uti:public.svg-image plugin:/DiscLabel.app/Contents/Library/Spotlight/mdiSVG.mdimporter - find suspect file using: sudo mdutil -t 85508144

2018-04-17 09:21:06 Firefox.app Crash (once)


End of report

Apr 21, 2018 5:05 PM

Reply Helpful

Apr 21, 2018 5:20 PM in response to Allan Eckert In response to Allan Eckert

Reran ETRECHECK after deleting airmail3. Still looks pretty grim to me, but what do I know. I'll wait for your response/help.
Thanks

EtreCheck version: 4.2.1 (4C020)

Report generated: 2018-04-21 17:16:17

Download EtreCheck from https://etrecheck.com

Runtime: 5:00

Performance: Below Average


Problem: Other problem

Description:

mail app


Major Issues:

Anything that appears on this list needs immediate attention.


Hardware failure - Your machine shut down due to a hardware failure.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Apps crashing - There have been numerous app crashes.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.


Hardware Information:

iMac (27-inch, Mid 2011)

iMac Model: iMac12,2

1 2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0 - 2 GB DDR3 1333 ok

BANK 1/DIMM0 - 2 GB DDR3 1333 ok

BANK 0/DIMM1 - 2 GB DDR3 1333 ok

BANK 1/DIMM1 - 2 GB DDR3 1333 ok


Video Information:

AMD Radeon HD 6770M - VRAM: 512 MB

iMac 2560 x 1440


Drives:

disk0 - WDC WD1001FALS-403AA0 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB

disk0s3 - Recovery HD (HFS+) [Recovery] 650 MB


disk1 - Iomega HDD 2.00 TB

External FireWire

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 - C***e (Journaled HFS+) 499.75 GB

disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

disk1s4 - T**********e (Journaled HFS+) 1.50 TB


Mounted Volumes:

disk0s2 - Macintosh HD 999.35 GB (607.81 GB free)

Journaled HFS+

Mount point: /


disk1s2 - C***e 499.75 GB (145.83 GB free)

Journaled HFS+

Mount point: /Volumes/C***e


disk1s4 - T**********e 1.50 TB (874.15 GB free)

Journaled HFS+

Mount point: /Volumes/T**********e


Network:

Interface usbmodemFA1211: DexCom Gen4 USB Serial 2

Interface usbmodemFA1221: DexCom Gen4 USB Serial

Interface en0: Ethernet

One IPv4 address

2 IPv6 addresses

Interface fw0: FireWire

Interface en1: AirPort

802.11 a/b/g/n

One IPv4 address

2 IPv6 addresses

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 35.23 GB available


System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: About 7 hours

System Load: 1.67 (1 min ago) 1.62 (5 min ago) 1.66 (15 min ago)


Security:

System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled


Unsigned Files:

Launchd: /Library/LaunchAgents/com.smartlaunch.usbdetection.plist

Executable: /Applications/Bayer HealthCare SmartLaunch/bin/SmartLaunch.app/Contents/MacOS/SmartLaunch

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Application Support/Roxio

[Not Loaded] TDIXController.kext (2.0)


/Library/Extensions

[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.2 - SDK 10.13)


/System/Library/Extensions

[Not Loaded] LogitechHIDDevices.kext (3.2.0)

[Not Loaded] LogitechUnifying.kext (1.1.0-302)

[Not Loaded] ssuddrv.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

[Not Loaded] CDSDAudioCaptureSupport.kext (1.5)

[Not Loaded] HotSync Classic Seize.kext (3.2.1)

[Not Loaded] ProlificUsbSerial_1_4_0.kext (2.2.0)

[Not Loaded] TIVCPSerial.kext (1.2.1 - SDK 10.6)

[Not Loaded] SteerMouse.kext (3.6)

[Not Loaded] BlackberryUSB.kext (3.1.7)

[Not Loaded] BlackberryUSBDev.kext (3.1.7)


/System/Library/Extensions/SteerMouse.kext/Contents/PlugIns

[Not Loaded] SteerMouseSafe.kext (3.6)


/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[Not Loaded] ssudmdmcontrol.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

[Not Loaded] ssudmdmdata.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

[Not Loaded] ssudmtp.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.5)

[Not Loaded] ssudserial.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)


System Launch Agents:

[Not Loaded] 8 Apple tasks
[Loaded] 167 Apple tasks
[Running] 117 Apple tasks
[Other] One Apple task


System Launch Daemons:

[Not Loaded] 36 Apple tasks
[Loaded] 180 Apple tasks
[Running] 119 Apple tasks
[Other] One Apple task


Launch Agents:

[Loaded] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2017-10-19)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2015-11-28)
[Not Loaded] com.smartlaunch.usbdetection.plist (? ddd0b2c0 - installed 2014-06-25)
[Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2017-06-06)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24)
[Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2017-11-07)
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-02-26)
[Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2016-12-08)
[Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (EPSON - installed 2016-12-06)


Launch Daemons:

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (? 1574c81e - installed 2017-01-11)
[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-02-26)
[Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2018-01-10)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-02-26)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-03-26)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-24)
[Loaded] com.adobe.ARMDC.Communicator.plist (? d94017c4 - installed 2017-01-11)


User Launch Agents:

[Not Loaded] com.amazon.music.startup.plist (? 0 - installed 2018-04-04)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-27)
[Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2018-04-04)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-27)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2015-11-28)
[Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2017-11-01)


User Login Items:

SpeechSynthesisServer Application (?

(/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Google Chrome Application (Google, Inc.

(/Applications/Google Chrome.app)

SMARTReporter Application (?

(/Applications/SMARTReporter.app)

AdobeResourceSynchronizer Application (Adobe Systems, Inc.

(/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

SteerMouse Manager Application (?

(/Applications/Utilities/SteerMouse.app/Contents/Resources/SteerMouse Manager.app)

KiesAgent Application (? - installed 2016-02-22)

(/Applications/Kies.app/Contents/MacOS/KiesAgent.app)

iTunesHelper Application (Apple - installed 2018-04-01)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

fuspredownloader Application (?

(/Users/***/Library/Application Support/.FUS/fuspredownloader.app)

AdobeResourceSynchronizer Application (Adobe Systems, Inc.

(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

Dashlane Application (?

(/Applications/Dashlane.app)

DashlaneAgent SMLoginItem (? - installed 2018-04-08)

(/Users/***/.Trash/Dashlane (5.8.1.17351) 2.app/Contents/Library/LoginItems/DashlaneAgent.app)


Internet Plug-ins:

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-27)

Flash Player: 29.0.0.140 (installed 2018-04-10)

AdobePDFViewer: 18.011.20038 (installed 2018-02-27)

iPhotoPhotocast: 7.0 (installed 2012-04-02)

PepperFlashPlayer: 29.0.0.140 (installed 2018-04-10)

RealPlayer Plugin:

RL Secure Plug-In Layer: (installed 2016-02-17)

DirectorShockwave: 11.0.3r472 (installed 2009-01-15)

QuickTime Plugin: 7.7.3 (installed 2018-04-01)

FlashPlayer-10.6: 29.0.0.140 (installed 2018-04-10)

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2015-11-28)

AmazonMP3DownloaderPlugin:

GarminGpsControl: 4.0.3.0 Release (installed 2012-09-08)

WebClient: 1.0 (installed 2015-07-05)

AmazonMP3DownloaderPlugin1017277:

DivXBrowserPlugin: 1.3 (installed 2007-07-25)

Silverlight: 5.1.30514.0 (installed 2014-11-16)

AmazonMP3DownloaderPlugin101750:

Flip4Mac WMV Plugin: 2.4.4.2 (installed 2013-05-25)

o1dbrowserplugin: 5.1.1.17055 (installed 2014-01-16)

ContentUploaderPlugin: 1.2 (installed 2007-09-21)


User Internet Plug-ins:

RocketEngine: (installed 2016-09-19)

UploadManager: (installed 2016-09-19)

DISH Anywhere Player: ECHO.2.18.0 (installed 2014-09-28)

ContentManager: (installed 2016-09-19)

RealPlayer Plugin: (installed 2018-04-20)


Safari Extensions:

Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2017-01-02)
AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2017-11-25)
Dashlane.safariextz - Dashlane Inc. - http://www.dashlane.com (installed 2018-04-21)


3rd Party Preference Panes:

Flash Player (installed 2018-03-26)

Flip4Mac WMV (installed 2012-05-15)


Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB - Disk used: 391.53 GB

Destinations:

T**********e [Local] (Last used)

Total size: 1.50 TB

Total number of backups: 65

Oldest backup: 2018-01-01 00:05:50

Last backup: 2018-04-21 16:41:32


Top Processes by CPU:

Process (count) Source % of CPU
WindowServer Apple 3
kernel_task Apple 1
launchd Apple 0
DashlaneAgent.app 0
sandboxd Apple 0


Top Processes by Memory:

Process (count) Source RAM usage
kernel_task Apple 767 MB
mds_stores Apple 301 MB
mdworker (9) Apple 292 MB
Google Chrome Helper (2) Google, Inc. 203 MB
DashlaneAgent.app 159 MB


Top Processes by Network Use:

Process Source Input Output
mDNSResponder Apple 1 MB 184 KB
netbiosd Apple 34 KB 7 KB
DashlaneAgent.app 38 KB 1012 B
apsd Apple 6 KB 19 KB
SystemUIServer Apple 0 B 128 B


Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)
WindowServer Apple 2
DashlanePluginService Dashlane 0
DashlaneAgent.app 0
watchdogd Apple 0
mds Apple 0


Virtual Memory Information:

Available RAM 3.40 GB
Free RAM 72 MB
Used RAM 4.60 GB
Cached files 3.33 GB
Swap Used 94 MB


Diagnostics Information (past 7 days):

2018-04-21 10:07:46 Last Shutdown Cause: -128 - Unknown (once)

2018-04-20 10:00:25 Adobe Photoshop Elements Editor.app Crash (once)

objc_msgSend() selector name: release

2018-04-17 12:39:18 mdworker32 Crash (5 times)

objc_msgSend() selector name: count

import fstype:hfs fsflag:480D000 flags:45E diag:0 isXCode:0 uti:public.svg-image plugin:/DiscLabel.app/Contents/Library/Spotlight/mdiSVG.mdimporter - find suspect file using: sudo mdutil -t 85508144

2018-04-17 09:21:06 Firefox.app Crash (once)


End of report

Apr 21, 2018 5:20 PM

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Apr 21, 2018 7:51 PM in response to Allan Eckert In response to Allan Eckert

These are the major problem crashes!

Type: Crash
Application: spindump
Date: 2018-04-21 19:06:06
Details: create_symbol_owner_data -- UUID: BF7F9C0E-C732-3FB2-9BBC-362888BDA57B, Path: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox, DSYM Path: <none>, is_dyld_shared_cache: Yes
Type: Crash
Application: sandboxd
Date: 2018-04-21 18:36:07
Details: create_symbol_owner_data -- UUID: BF7F9C0E-C732-3FB2-9BBC-362888BDA57B, Path: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox, DSYM Path: <none>, is_dyld_shared_cache: Yes
Type: Crash
Application: gutenprint.5.2
Date: 2018-04-21 18:35:22
Details: dyld: launch, loading dependent libraries
Type: Shutdown
Reason: -128 - Unknown
Date: 2018-04-21 18:31:50
Type: Crash
Application: Adobe Photoshop Elements Editor.app
Date: 2018-04-20 10:00:25
Details: objc_msgSend() selector name: release
Type: Crash
Application: mdworker32
Count: 5
Last date: 2018-04-17 12:39:18
Details: objc_msgSend() selector name: count import fstype:hfs fsflag:480D000 flags:45E diag:0 isXCode:0 uti:public.svg-image plugin:/DiscLabel.app/Contents/Library/Spotlight/mdiSVG.mdimporter - find suspect file using: sudo mdutil -t 85508144
Type: Crash
Application: Firefox.app
Date: 2018-04-17 09:21:06

Diagnostic reports, such as crash reports, kernel panics, or other system problems. In most cases, only reports from the past 7 days are listed. Kernel panics could indicate serious hardware problems so all kernel panics are listed regardless of date.


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Apr 21, 2018 7:51 PM

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Apr 22, 2018 8:37 AM in response to deltone In response to deltone

Everything is running fine. I ran an etrecheck before I went to High Sierra, and all was well. Now there are some apps that are not ready to play nice with HS, but all operates quickly and good (except etrecheck). What is spindump, and sandboxd? That seems to confine files and apps? And mdworker comes up as a crash (5) on the report. Why? Anyway, I will look for a hardware diagnostic tool for mac and see if I can get a report I understand. I will wait to hear from you. Thanks, Fred

Apr 22, 2018 8:37 AM

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Apr 22, 2018 8:59 AM in response to Allan Eckert In response to Allan Eckert

I just ran the apple hardware diagnostic program and the result was "no hardware problem found" so, as was my original question re airmail3 or postbox, as per kappy's response, I am going to use postbox for a bit. I do not know why etrecheck keeps giving me the hardware failure business. Maybe you can help me understand that when you see all of the junk I have posted after you said to try etrecheck. I still am curious about sandboxd and spindump, and why they are there, and what the exactly do, and can I live without them?
Thanks again. I await your response!
Fred

Apr 22, 2018 8:59 AM

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User profile for user: deltone

Question: for mac-airmail3 or postbox?