Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Family Share not working with app

One member of my family purchased an app called Paprika 3. I've downloaded it but every time I try to use it, I get a message "This app is no longer shared with you." It directs me to the App store and when I click on Open it takes me back to the app and "This app is no longer shared with you."


The only way I can get the app to work is to delete it from my phone and then download it again, and while downloading I get a message telling me a family member has already purchased the app.


I use the app regularly and this is driving me nuts.


I have 11.3 iOS.


Any suggestions?


Regards,

Steve

iMac with Retina 5K display, macOS High Sierra (10.13.1), iPad, iPhone 7, MacBook Pro, Watch

Posted on Apr 21, 2018 11:46 AM

Reply
1 reply

Apr 22, 2018 8:14 AM in response to sesweitzer

Hello sesweitzer,

Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble using an app shared via Family Sharing, and I have some information that may help.

Have a look at the article below for some helpful troubleshooting steps.

If you don't see your family's shared content - Apple Support



If you run into any trouble, please reach out again.
​Best Regards.

Family Share not working with app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.