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Question: 'sent' mail folder disappears


I recently created a new pop 3 mail account on my iPhone (apple mail app, 6S, IOS 11.3) and it works fine, except for the 'sent' box. When a message is initially sent it goes to the 'sent' folder and can be viewed. When the app is restarted, the 'sent' folder has vanished; leaving only the 'inbox'. The sent message also does not appear in the 'all sent' folder.

If I then send another email, the 'sent' box returns with all previous sent messages. Restart the app, and they've disappeared again.

Repeat ad infinitum.

My other 3 email accounts (all pop 3) work correctly. I have compared the settings of the new account to the old, and all the common settings are the same.

Any ideas?


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Apr 22, 2018 4:48 AM in response to Reg-Dent In response to Reg-Dent

It has just occurred to me that the ‘trash’ folder in the new account is behaving exectly the same; disappearing after restarting the app.

Apr 22, 2018 4:48 AM

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Question: 'sent' mail folder disappears