Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: 'sent' mail folder disappears

Hi,


I recently created a new pop 3 mail account on my iPhone (apple mail app, 6S, IOS 11.3) and it works fine, except for the 'sent' box. When a message is initially sent it goes to the 'sent' folder and can be viewed. When the app is restarted, the 'sent' folder has vanished; leaving only the 'inbox'. The sent message also does not appear in the 'all sent' folder.


If I then send another email, the 'sent' box returns with all previous sent messages. Restart the app, and they've disappeared again.


Repeat ad infinitum.


My other 3 email accounts (all pop 3) work correctly. I have compared the settings of the new account to the old, and all the common settings are the same.


Any ideas?


Thanks.

Posted on

Reply

Page content loaded

Apr 22, 2018 4:48 AM in response to Reg-Dent In response to Reg-Dent

It has just occurred to me that the ‘trash’ folder in the new account is behaving exectly the same; disappearing after restarting the app.

Apr 22, 2018 4:48 AM

Reply Helpful
User profile for user: Reg-Dent

Question: 'sent' mail folder disappears