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imac external monitor stopped working

Ever since my upgrade to High Sierra my external Samsung monitor stopped working

It's connected via a Thuderbolt > DVI cable

It's been working fine ever since I got the new imac 2 years ago.


iMac 27" i7

AMD Radeon R9


...I did all the resets and recommended fixes

Posted on Apr 22, 2018 10:55 AM

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Posted on Apr 24, 2018 5:48 AM

Reset the NVRAM, as per > How to reset NVRAM or PRAM on your Mac - Apple Support


If that does not help? Then I would try a different MiniDisplay Port/Thunderbolt to DVI cable or a MiniDisplay Port/Thunderbolt to DVI adapter and DVI cable.


FWIW I have several Samsung DVI monitors connected to different Mac's using Kanex MiniDisplay Port to DVI adapters and I've never had a single problem caused from updating macOS's.

5 replies
Question marked as Best reply

Apr 24, 2018 5:48 AM in response to morris2112

Reset the NVRAM, as per > How to reset NVRAM or PRAM on your Mac - Apple Support


If that does not help? Then I would try a different MiniDisplay Port/Thunderbolt to DVI cable or a MiniDisplay Port/Thunderbolt to DVI adapter and DVI cable.


FWIW I have several Samsung DVI monitors connected to different Mac's using Kanex MiniDisplay Port to DVI adapters and I've never had a single problem caused from updating macOS's.

imac external monitor stopped working

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