Mac extremely slow and beachballing after Sierra update. I ran the EtreCheck report
Hi everyone,
I have a Macbook pro that I bought in 2013 but didnt use for 1.5 years in the middle. I recently restarted using it last month and it worked amazing, except the OS was 10.9. I updated it to Sierra and it worked fine even after the update! The next day I downloaded Microsoft Onenote. I'm not sure what happened but now it's extremely slow and constantly beachballing its almost impossible to use. I've already deleted onenote but it still won't improve.
Here is a report from Etrecheck:
EtreCheck version: 4.2.1 (4C020)
Report generated: 2018-04-23 10:54:23
Download EtreCheck from https://etrecheck.com
Runtime: 3:19
Performance: Good
Problem: Computer is too slow
Description:
and beachballing a lot
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.
High battery cycle count - Your battery may be losing capacity.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
Encrypting - A drive is currently encrypting. The computer may run more slowly than normal until the encryption finishes.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro Model: MacBookPro9,2
1 2.9 GHz Intel Core i7 (i7-3520M) CPU: 2-core
8 GB RAM At maximum
BANK 0/DIMM0 - 4 GB DDR3 1600 ok
BANK 1/DIMM0 - 4 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 868
Video Information:
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1280 x 800
Drives:
disk0 - APPLE HDD HTS547575A9E384 750.16 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 () [Core Storage Container] 749.30 GB
disk1 - Macintosh HD (Journaled HFS+) 748.93 GB
disk0s3 - Recovery HD () [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD 748.93 GB (655.10 GB free)
Journaled HFS+
Mount point: /
Encrypting: 56% done
Network:
Interface usbmodem1422: SAMSUNG_Android 4
Interface usbmodem1a122: SAMSUNG_Android 3
Interface usbmodem1412: SAMSUNG_Android 2
Interface usbmodem1d112: SAMSUNG_Android
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
2 IPv6 addresses
Interface en4: iPhone
One IPv4 address
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 29.80 GB available
System Software:
macOS High Sierra 10.13.4 (17E199)
Time since boot: Less than an hour
System Load: 11.95 (1 min ago) 7.10 (5 min ago) 2.98 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.nalpeiron.netpro.plist
Executable: /private/etc/nalpeiron/Nalpeirond6b
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
35 32-bit apps
Kernel Extensions:
/Applications/VMware Horizon Client.app
[Not Loaded] vmioplug.kext (VMware, Inc., 12.2.8)
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 182 Apple tasks |
| [Running] | 102 Apple tasks |
| [Other] | One Apple task |
System Launch Daemons:
| [Not Loaded] | 37 Apple tasks |
| [Loaded] | 183 Apple tasks |
| [Running] | 115 Apple tasks |
Launch Agents:
| [Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-26) |
Launch Daemons:
| [Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-26) |
| [Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-07-22) |
| [Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-26) |
| [Running] | com.nalpeiron.netpro.plist (? caaeb67 - installed 2016-03-29) |
User Launch Agents:
| [Running] | com.spotify.webhelper.plist (Spotify - installed 2018-04-22) |
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03) |
Internet Plug-ins:
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-26)
QuickTime Plugin: 7.7.3 (installed 2018-03-27)
AdobePDFViewer: 18.011.20038 (installed 2018-02-26)
SharePointBrowserPlugin: 14.5.4 (installed 2015-08-23)
User Internet Plug-ins:
WebEx64: 1.0 (installed 2015-12-11)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU |
| sandboxd | Apple | 16 |
| assistant_service | Apple | 13 |
| mdworker (4) | Apple | 8 |
| WindowServer | Apple | 7 |
| kernel_task | Apple | 5 |
Top Processes by Memory:
| Process (count) | Source | RAM usage |
| kernel_task | Apple | 791 MB |
| Google Chrome Helper (6) | Google, Inc. | 441 MB |
| Google Chrome | Google, Inc. | 188 MB |
| MTLCompilerService (8) | Apple | 165 MB |
| Finder | Apple | 99 MB |
Top Processes by Network Use:
| Process | Source | Input | Output |
| assistantd | Apple | 7 KB | 225 KB |
| mDNSResponder | Apple | 40 KB | 34 KB |
| apsd | Apple | 4 KB | 4 KB |
| com.apple.geod | Apple | 6 KB | 999 B |
| assistant_service | Apple | 5 KB | 1 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy usage (0-100) |
| WindowServer | Apple | 5 |
| mdworker (4) | Apple | 3 |
| AddressBookSourc | 2 | |
| hidd | Apple | 1 |
| Activity Monitor | Apple | 1 |
Virtual Memory Information:
| Available RAM | 4.70 GB |
| Free RAM | 2.13 GB |
| Used RAM | 3.30 GB |
| Cached files | 2.57 GB |
| Swap Used | 0 B |
Diagnostics Information (past 7 days):
2018-04-23 10:48:35 Last Shutdown Cause: 3 - Hard shutdown (once)
2018-04-22 19:43:35 quicklookd.app Crash (4 times)
quicklookd seems struck trying to quit, crashing abort() called |
2018-04-22 18:01:05 Disk Utility.app Hang (once)
2018-04-22 17:07:02 apsd Crash (once)
End of report
MacBook Pro