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Crackle and Pop using CarPlay

I am having an issue with audio quality when using CarPlay. This issue affects playback using both iTunes and the Podcast app. Every 3 - 15 minutes the audio will skip for about half a second and very often, but not always, comes back highly distorted with crackling and popping. Very occasionally it will skip and not experience an audio drop.


The only work around I have found is to either turn off the car and restart it, or unplug the phone from the USB and re-plug it. This works until the next skip, which are occurring more frequently in recent days.


Switching to a different podcast or album results in a clean signal until another skip occurs. Switching from an affected podcast or album to a clean one, then back again, does not fix the issue. Once corrupted the audio remains corrupted until the phone is disconnected then reconnected.


I have tried the following with no success -

  • Rebooting the phone
  • Using a new lightning cable

iPhone 6s, iOS 11.3

Posted on Apr 24, 2018 10:04 AM

Reply
207 replies

Sep 17, 2018 7:56 PM in response to bjorn.b

Same with iOS 12 and my two vehicles. It’s absolutely ridiculous at this point. Does everyone at Apple drive the same one and only car that works properly? Pre 11.3 worked just fine.

Crackle and Pop using CarPlay

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