Crackle and Pop using CarPlay

Yes I have figured it out. I had to pull out the USB and out it back in so that it could be read. Then pushed iPod. It works !! Thank you :)

A system restore to what version of iOS? I’ve proven the issue is non-existent on iOS 11.2.x but happens on version 11.3.x - 11.4.1

iOS 12 was released today, with no change to the CarPlay bug plaguing us all. Please contact your respective case managers and let them know.

Try cleaning out your headphone jack. They accumulate a lot of lint that can be alarming/surprising and that can cause distortion.

I have had this issue since 11.3… It’s so unbelievably frustrating. Sometimes pausing fixes it, most times I have to unplug and plug back in. iPhone X and 7 both do it. No rhyme or reason!!! Honda accord 2017

Me too having the same problem with my 2017 Hyundai Tucson. I have an iPhone 7plus with latest update. Been to the dealer twice and updated the firmware in the cars radio, issue still continues. Each time they just shrug their shoulders and say it’s an Apple issue. Tempted to go to consumer affairs with this. You pay good money for a car and it’s not up to par.

As far as I see it I didn’t buy the car from Apple I bought it from Hyundai. The blame game is not my concern.

IOS 11.4 makes it worse. I hear crackling every time I play music with car play. When I was using 11.3.1 it was a bit better. I can stop the crackling by switching off the unit and start again. But this didn’t fix with 11.4.

@Apple - please fix this issue!!!

I wear an Apple Watch but CarPlay still has the issue when I don’t wear my Apple Watch for the day.

Interesting updates re the VW golfs etc but I believe Hyundai’s are consistently doing this regardless of having vehicle switched off for a while or unplugging/replugging.

I would encourage anyone with a different make vehicle to get their own cases going; not sure if Apple are looking at other manufacturers at this point or not?

This comment serves no purpose here. The use of CarPlay involves Siri whether we think Siri is up to it or not. Audio upgrades are expensive and we at a minimum expect great sound and consistent behavior from our systems. This loud pop every time Siri is invoked damages speakers and at minimum disrupts the experience. This forum is for users to share their experience with CarPlay to see if its isolated to hardware, install, or software. There’s enough of us having the same issue to know it’s not isolated. Maybe an edge case but through conversations like this we will help to isolate and hopefully reproduce the issue in order to report a bug.

Yes Apple does occasionally check out the discussions here particularly if the discussion helps identify where and when an issue comes up.

I’d like to know more from users experience with CarPlay. Has anyone noticed that if you use the phone app keypad to RT in an extension how loud this is? Love to know if 11.2 is ok or just 11.3?

How frustrating. I just updated my iPhone 7 from iOS 1.2.x to 1.4 and now when using Carplay in my Kia the podcast app starts playing normally and then almost immediately begins crackling like crazy over the top of the audio. It's incredibly annoying and I wish I had never updated the phone. It was working perfectly before this. Ugh! Get your crap together Apple!

I don’t know what happen but I don’t hear any more static audio coming from any app or my music library. It just sounds normal like it used to, didn’t do anything I just played it in my CarPlay and everything is back to normal.

I'm having the same issue in my new Hyundai Ioniq Hybrid, iPhone 6S with iOS 11.4. I've not noticed the crackling interference with the Radio, Bluetooth or my iPod, only with the Phone through Carplay. Not noticed it much with iTunes music from my phone but with a Audiobook download through the iBook App is terrible, cannot listen. I wondered at first if the interference was from the Cars electric system, but now see others are experiencing the same issue.

Over to you Apple, please look at a fix😕

This isn’t just about music playback. It also pops frequently when you ask for Siri’s help POP. Or when you dial a number. Key tones are bone jarring. You have to turn down volume BEFORE you dial. Hands and eyes off road AGAIN.

I have a brand new 2018 Hyundai Tucson and am having the exact same issue. I thought it was an issue with the car speakers but Bluetooth works fine. It’s so annoying because I can’t charge my phone until I use the 12v charger 😡

Unfortunately, this won't solve the issue. Many head units with up to date firmware still experience the problems. This isn't a work around its defeating the entire idea of CarPlay. Users can save quite a bit of money simply plugging in their iPhones to Aux ports or Bluetooth enable devices if music is all that there interested in. It's not just music where the experience is poor. The pops occur when you summon Siri, the volume on the keypad is incredibly loud, stored extensions that work on the iPhone aren't recognized when using CarPlay. iTunes has a feature to level out volume between tracks, this should also work on CarPlay too. It's a much better experience with Android devices on the same units I own however give it time and focus by Apple, it could eventually be as good or better.