iPhone SE iOS 11.3.1 USB to Pioneer AVH-280BT Error-02-60 iPod Firmware version is old

I am going to emphasize something about iOS updates - here is a link to the licensing agreement which you agreed to:

https://www.apple.com/legal/sla/docs/iOS112.pdf

And here some excerpts:

Section 2 i:

If you choose to allow automatic app updates, your iOS Device will periodically check with Apple for updates to the apps on your device and, if one is available, the update will automatically download and install onto your device. You can turn off the automatic app updates altogether at any time by going to Settings, tap iTunes & App Store, and under Automatic Downloads, turn off Updates.

And, here is an excerpt of the Section 7 (please do read the entire thing):

7. Disclaimer of Warranties.

7.2

you expressly acknowledge and agree that, to the extent permitted by

applicable law, use of the ios software and any services performed by or

accessed through the ios software is at your sole risk and that the entire risk as

to satisfactory quality, performance, accuracy and effort is with you.

7.3

to the maximum extent permitted by applicable law, the ios software and

services are provided “as is” and “as available”, with all faults and without

warranty of any kind, and apple and apple’s licensors (collectively referred to

as “apple” for the purposes of sections 7 and 8) hereby disclaim all warranties

and conditions with respect to the ios software and services, either express,

implied or statutory, including, but not limited to, the implied warranties and/or

conditions of merchantability, satisfactory quality, fitness for a particular

purpose, accuracy, quiet enjoyment, and non-infringement of third party rights.

7.4

apple does not warrant against interference with your enjoyment of the ios

software and services, that the functions contained in, or services performed or

provided by, the ios software will meet your requirements, that the operation of

the ios software and services will be uninterrupted or error-free, that any

service will continue to be made available, that defects in the ios software or

services will be corrected, or that the ios software will be compatible or work

with any third party software, applications or third party services. installation

of this ios software may affect the availability and usability of third party

software, applications or third party services, as well as apple products and

services.

These legal terms - which you have agreed to - really make your entire argument about Apple's responsibilities irrelevant.

So, what did they tell you when you went to the Panasonic support forum and said you wanted your radio to work differently? Are they planning on having the factory retool the assembly line to add firmware update capability to your radio?

It is obviously impossible to make you see things rationally. But, you may want to read through the ToU here:

https://discussions.apple.com/docs/DOC-5952

My final advice:

Any company is entitled to do things the way they think is best. Since you do not like anything about how Apple does things, why don't you sell your Apple device(s) and buy a different product.

Good luck with the forums for other platforms.

I am seeing similar problem on Jaguar F Pace ICTP. Cannot hold a USB connection to the InControl Touch Pro head unit. Phone charges fine but entertainment connection keeps dropping out. Also then screws up Bluetooth connection to same. Have to go through reconnecting phone to ICTP unit via Bluetooth. All Bluetooth functionality works fine.

Thank you very much for your efforts benj888. I'm happy to see that the solutions wasn't something ridiculous, like accepting that your device shouldn't work anymore and buying a new one. I'm also happy to see that Apple worked on an update that fixed this problem instead of deciding it would not support older hardware (6 months to 2 years old) because, you know, they can't support all hardware that used to interact smoothly with their products. I was a tad worried I'd have to wait for pioneer to redesign their entire assembly line of stereo systems, but I guess it was really obvious that Apple would simply work with pioneer to hammer out a solution that kept its customer base happy.

It's weird, in retrospect, that I ever thought a company so sensitive to customer needs would tell so many of its users that they should simply sell off all their apple devices in case they didn't like an interface issue involving one of their products. Huh. Well anyway, thank you for your work and updates. I'm going to go back to enjoying my music in my car.

I have same problem, when I connect my iphone to Pioneer head unit, always pop up on screen error 06.20, very frustrating

Pioneer...Pioneer...Pioneer

I think I’ve got it. 😜

Well said, babowa.

Here are some proof, it worked again with 6s Plus. Oh thank God now I can update my phone.

You can edit but you have a 15 minute window.

It is patently clear from the statement you found the Pioneer is fully aware of the problem and they are taking responsibility for it. That may involve working with Apple to see if they will come up with some sort of work around but that does not make it Apple's responsibility.

It's Pioneer's problem and they know it:

April 27, 2018

Dear Valued Pioneer Customer:

Pioneer has become aware of an incompatibility of the “iPod” source function in certain Pioneer multimedia receivers when connected to an iPhone® or iPod touch® device running iOS 11.3x via USB cable. If you connect by USB cable an iPhone or iPod touch device that has been updated to iOS 11.3x, an error message will display on the iPod source screen and you will not be able to play content from the connected device. Connection of an iPhone or iPod touch by Bluetooth or of an Android OS device by Bluetooth or USB is not affected.

If you use an iPhone or iPod touch with an AVH-270BT, AVH-271BT, AVH-280BT, AVH-290BT, AVH-291BT, or MVH-AV290BT receiver, please connect the iPhone or iPod touch device via Bluetooth. For AVH-170DVD, AVH-171DVD, AVH-180DVD, or AVH-190DVD receivers, to maintain compatibility with iPod source, please continue using iOS 11.2x or older with your iPhone or iPod touch.

Pioneer is working to resolve the issue and will update this notice. Please check back here for updates. If you have any questions, please contact Pioneer Customer Service toll free at 1-800-421-1404, Monday through Friday, 7:30 AM - 11:30 AM and 12:30 PM – 4:00 PM (Pacific Time), excluding holidays, or online through http://www.pioneerelectronics.com/PUSA/AboutPioneer/Contact Us.

Sincerely,

Pioneer Electronics (USA) Inc.

iOS_11_3x | Pioneer Electronics USA