On my iPhone I have no app using location services - yet I cannot turn location services off - the green button is slightly faded - any ideas..

Question

Level 1

9 points

On my iPhone I have no app using location services - yet I cannot turn location services off - the green button is slightly faded - any ideas..

i am trying to turn location services off - I have turned all apps and things that have location services allocated to them - the Location services slider is pale green and the button is in the on position - I cannot turn it off - Help.

B

APPLE

Posted on Apr 27, 2018 1:21 AM

Reply

Answer 1

ProustGiulio

Level 10

208,584 points

Apr 27, 2018 3:25 AM in response to FRED10

No, changes should be allowed.

Where do you see that locations can't be turned off, because the slider is grayed out? On Settings>Privacy>Locations?

Have you checked your "System Services" settings (scrolling down to the bottom)?

Have you already tried a forced restart of your iPhone?

On an iPhone X, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the Apple logo.
On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.

What iphone do you have? with what iOS version?

Regards

Giulio

Reply

Answer 2

FRED10 Author

Level 1

9 points

Apr 27, 2018 3:37 AM in response to ProustGiulio

Hi

Its a 6s - I am trying a Forced Restart.

On the <privacy Location Services - the Location services slider is a faded green in the on position. Back on the <setting Privacy it shows Location services as On>

Reply