iTunes freezes when I connect my iPod Classic

Hi there,

I've had a similar problem and after 4 hours of messing around came up with a solution! Sharing here in case it helps anyone else... FYI, I manually update my iPod classic (I don't automatically sync). The last time I added a batch of new songs it freaked out and crashed on me, and ever since then whenever I plugged my iPod in to iTunes it would recognise the device and say 'Verifying iPod...' but then iTunes would freeze and I couldn't do anything. So frustrating!

I actually gave up and ended up downloading an alternative free transfer app so I could just put a new album on my iPod (MediaMonkey), but it told me there was an error with the syncing and that it was still trying to update from the previous time I had successfully added songs... it seemed one of those songs had got stuck syncing and this was making iTunes crash! I used that software to somehow get rid of the stuck file (eventually).

I couldn't use MediaMonkey to pop on a new album so I downloaded another free software called CopyTrans Manager, then added the new album which seemed to re-awaken my iPod and sync it successfully... after that, I opened iTunes and voila... it no longer froze...!

Hope this is useful to you/someone else out there! It was driving me crazy!

Hey!

I forgot to say I also uninstalled and re-installed iTunes (using atulh's top answer method here: iTunes 11.1.4 freezes after connecting iDevices) so maybe you could try that if you didn't already. His method didn't work for me on its own, it only worked after using MediaMonkey and CopyTrans to get rid of the syncing issue. I'm not sure what else you could try unfortunately - I was just posting what worked for me in the hopes it might help someone else. At least you can use CopyTrans for now and hopefully iTunes will sort it self out eventually (maybe when they release a new version?)

Good luck!!

See Corrupt iPod Classic. What are your HDD stats?

tt2

The stats seem OK. Try putting the device into disk mode and using Windows' tools to verify the disk.

tt2