Apple Watch did not sync old text messages

I just bought a new series 3 watch and set up as new with my iPhone X. Pictures, emails etc are all on the watch but not recent texts. Only showing new ones. Is there a way to retrieve the old?

Posted on Apr 29, 2018 9:32 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 30, 2018 1:29 PM

Hello breanne207,

Thank you for using Apple Support Communities and congratulations on your new Apple Watch Series 3! I understand that you would like to sync previous messages to your Apple Watch Series 3, and I would be happy to help.

Messages are contained in your device backups. What this means is that in order to restore previous message history to your new device, it would need to be restored from a backup. Learn more about backing up your Apple Watch data here:

Back up your Apple Watch - Apple Support

If you upgraded to the Apple Watch Series 3 from a different Apple Watch that was backed up to iCloud or iTunes, erase your new Apple Watch and set it up again following the steps here:

If you forgot your Apple Watch passcode - Apple Support

Specifically, follow the steps in this section:

Use your Apple Watch

If you don't have your paired iPhone, you can still remove the passcode from your Apple Watch.

  1. Keep your watch on its charger until you complete these steps.
  2. Press and hold the side button until you see Power Off.
  3. Firmly press the Power Off slider, then lift your finger.
  4. Tap Erase all content and settings.
  5. Wait for the process to finish, then set up your Apple Watch again. When asked, restore from a backup.

If you do not have a previous backup to restore the Apple Watch Series 3 from, the message history would not be able to be restored. Let us know if you have any additional questions from here.

​Cheers!
1 reply
Question marked as Top-ranking reply

Apr 30, 2018 1:29 PM in response to breanne207

Hello breanne207,

Thank you for using Apple Support Communities and congratulations on your new Apple Watch Series 3! I understand that you would like to sync previous messages to your Apple Watch Series 3, and I would be happy to help.

Messages are contained in your device backups. What this means is that in order to restore previous message history to your new device, it would need to be restored from a backup. Learn more about backing up your Apple Watch data here:

Back up your Apple Watch - Apple Support

If you upgraded to the Apple Watch Series 3 from a different Apple Watch that was backed up to iCloud or iTunes, erase your new Apple Watch and set it up again following the steps here:

If you forgot your Apple Watch passcode - Apple Support

Specifically, follow the steps in this section:

Use your Apple Watch

If you don't have your paired iPhone, you can still remove the passcode from your Apple Watch.

  1. Keep your watch on its charger until you complete these steps.
  2. Press and hold the side button until you see Power Off.
  3. Firmly press the Power Off slider, then lift your finger.
  4. Tap Erase all content and settings.
  5. Wait for the process to finish, then set up your Apple Watch again. When asked, restore from a backup.

If you do not have a previous backup to restore the Apple Watch Series 3 from, the message history would not be able to be restored. Let us know if you have any additional questions from here.

​Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch did not sync old text messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.