I am using Zoom Diagnostics, it is inspecting my iMac desktop computer on regular basis. The initial service helped me but I'm reading it's no good. what can you tell me about Zoom Diagnostics? I've paid my money, so now I'm wondering if this could be harmful. I hesitate to get service now on iPhone and MacBook pro. am I a true sucker? The computer did function better after the first service.
I don't know if it's criminal as I'm not a lawyer, but I do know they take your money for no good reason.
Your system doesn't need "cleaning", Mac's have their own built-in security.
As such not even Anti-Virus software or so-called “cleaning” apps are needed or recommended for Mac OS. They can conflict with Mac's own built-in security. At best they will slow your Mac by using unnecessary resources and at worst will bork your entire system.
We have a script you can use here, if you are having problems with your system. It's called EtreCheck, created by one of own colleagues. It is a diagnostic tool that's very useful to us in finding problems. And it's free.
It is a scam. Depending on how much information you gave them I'd suggest changing your Apple ID and erasing the hard drive and reinstalling Mac OS.
I've seen that. I've also seen notices from people who love their service. what is their crime. what do they do?
Zoom Diagnostics
