Linksys Velop

I am only aware of two methods to get WoL functionality from a remote WoL application to a local network device:

1. By configuring port mapping/forwarding to a broadcast address on a local network, or
2. Some router models have WoL functionality built-in that does most of this mapping "automatically."

What I can confirm about the Linksys Velop is that it can support item #1 above. What I can't is, whether or not, it provides built-in WoL functionality. The user guide I referenced does not indicate to me that it does ... but this is where you will need to contact Linksys support to find out one way or the other. Good luck!

Here's the Linksys-provided user guide for the Velop. You may find you answer there. However, with a quick glance, I couldn't find anything that says the product supports or does not support Wake-On-LAN (WoL).

Regardless, it's not really a function of the router as WoL's "magic" packets run over a UDP connection using ports 7 or 9. These would only be important if you are trying to use WoL from a remote location to wake up a device on the local network ... and all consumer-grade routers include some form of port mapping/forwarding functionality.

For what it's worth I purchased an Amplifi HD system two weeks ago to replace an aging Time Capsule and use it with an iTunes Home Sharing iMac when I couldn't get Bonjour to function correctly on a Velop or Orbi system. Interestingly it passed Bonjour packets the first week without issue (before and after a router firmware update) then suddenly Bonjour functionality became unstable after a storm caused multiple brown outs in our neighborhood.

This resulted in WoL not waking that iMac server from sleep every 20 minutes requiring a trip down to the basement to wake up the iMac by taping on the keyboard. After working with Ubiquiti's excellent support staff the past seven days we tried just setting this mid-2011 iMac's Energy Saver "Computer Sleep" slider to "never" sleep and disabled "put hard disks to sleep when possible" last night.

Over the last 24 hours accessing my iTunes Home Share on that iMac from any device has been rock solid with the Amplifi HD and these Energy Saver setting changes.. Even though WoL (ultimately "wake on demand") doesn't function as intended, it's more important to me to sacrifice a bit of energy savings and avoid multiple trips downstairs every evening to wake that Mac so its library can be accessed by all of my LAN devices.

Perhaps these same settings would allow the Velop and Orbi to function but in my home at least the Amplifi HD outperforms both in throughput in the remote corners of my house (...and testing three mesh systems with trips back to the store for refunds is enough for me.)

Hope this helps and I'll update this thread after several more days of testing the Amplifi HD and iTunes Home Sharing service assuming it's allowed under our ToS and folks are interested.

Actually it is router who has to identify services running on devices and wake them if requested from another device.

And that is why we are suggesting that you ask Linksys Support whether or not their routers will support what you want to do. The Linkys products that I have used do support Apple's Bonjour, but I have not used a Linksys Velop router.

You need to ask Linksys Support if the Velop products support Bonjour.

My question is about if Apple is placing this method in third party equipment sold at its site.

Apple does not do anything to the Linksy Velop systems that are sold in their stores and online. The Velop products that are sold by Apple are exactly the same products that are sold by other retailers and online sellers.

If you buy a Linksys Velop system from Apple, you will be responsible for contacting Linksys Support on questions, support and service for the product. The same is true if you buy a Linksys Velop system from any other seller.

Once again, we are reminding you that you have questions about a Linksys product.....not an Apple product. If you want more information about a Linksys product, you will do well to contact Linksys Support.

https://www.linksys.com/us/support/

If you do not want to contact Linksys Support to ask them about your questions, then you can buy the Linksys Velop system from Apple and return it within 14 days for a full refund or credit if it does not do what you want.

Other sellers may have similar policies for product returns.

When I asked about support for Linksys Velop at an Apple Store recently, I was told that while Apple sells the product in their stores, they do not offer installation or technical support on the products, and I was referred to Linksys Support

Your experience might be different.

Remember that this is a user-to-user support site.....we are all users.....just like you. As I mentioned previously, there might be another user on a support site for Apple AirPort routers that might be able to answer questions about a Linksys product. But frankly, the chances that this will occur are small. Anything is possible, though.

If you do not receive a response in the next day or two, your post will have already dropped in visibility by that time, and I would suggest that you will have better luck asking a question about a Linksys product on a Linksys support forum.

wake on lan is not a special apple thing https://en.wikipedia.org/wiki/Wake-on-LAN

I can only assume it works the same way and the same way and with non apple devices too

Maybe another person who is an expert on Linksys Velop will answer, but I would not expect a Linksys expert to be looking at a support forum for Apple routers.

I will not respond further, but I will watch to see if a Linksys Velop expert answers.

Just a quick update here...after a week of testing I can confirm the Amplifi HD mesh system provides a stable connection to my iMac which hosts an iTunes Home Sharing music library for all of my devices using the settings above in my last post. (Amplifi's support techs have escalated a request to address Bonjour services more effectively in a future firmware update so we won't need to use that workaround eventually.)

It's still performing flawlessly with standard networking duties extending coverage to all corners of our house so combined with a new external hard drive for backups, it will be replacing our aging Time Capsule permanently.

Apple clearly tells you on their website about compatibility in the information about Velop:

Linksys Velop Whole Home Mesh Wi-Fi System (3-pack) - Apple

Click on the Compatibility link for information.

If you want Apple to add a new feature or option, you need to contact Apple here:

http://www.apple.com/support/feedback/

That would be desirable in a perfect world but Apple do state in their store that non-Apple branded products are solely supported by the product’s manufacturer so we are warned prior to purchase.

I can understand both sides however (the consumers and the sellers)