WhatsApp notifications on my iphone 7 do not show the name of the sender any more.
If preview is turned on it shows both the name and the message, which I don’t want for privacy reasons. Any way to turn it back to the original design where only the name shows but not the message text itself ?
Contacted Whatsapp and this was their reply.
“You need to adjust settings on both WhatsApp and iPhone depending on what you'd like to be displayed in new message notifications.
To turn on previews that display both the contact name and message:
To turn on previews that display the contact name but not message:
To turn off previews:
Note: In iPhone Settings, Show Previews and the ability to see just the contact name in previews are only available on iOS 11+.”
Hope this helps. :)
Contacted Whatsapp and this was their reply.
“You need to adjust settings on both WhatsApp and iPhone depending on what you'd like to be displayed in new message notifications.
To turn on previews that display both the contact name and message:
To turn on previews that display the contact name but not message:
To turn off previews:
Note: In iPhone Settings, Show Previews and the ability to see just the contact name in previews are only available on iOS 11+.”
Hope this helps. :)
Hi thanks for this however has anyone solved the issue but on an iPhone X? Before you could see a what’s app notification and the Face ID would unlock the screen and reveal the contact name. Now it appears that Face ID is irrelevant! The contact name already appears prior to unlocking with Face ID. Please can someone help with this. ?
To turn on previews that display the contact name but not message:
Hi, i have iphone 5 with iOS 10.3.3 and i have the same problem with whatsapp mentioned in the above question. what should i do to solve the issue?
i did turn SHOW PREVIEW on but in my iphone settings SHOW PREVIEW option isnt available. please help
Yes I agree since the recent what’s app update it’s been messed up...I have restored the phone deleted and re installed what’s app and nothing has worked. To be honest this is pathetic and let’s see how long it takes them to fix it for iPhone X users
This issue is mainly caused by WhatsApp's new update, however another new updatehas solved it already. If you still have this problem, you might have to try:
Step 1. Open WhatsApp and go to Settings > Notifications, and then enable the “Show Preview” option.
Step 2. Next, on your iPhone, go to Settings > Notifications > WhatsApp > turn on the “Show Preview” option too. Here make sure that “Always” or “When Unlocked” is selected.
If you want it to display only the WhatsApp sender name without the message details on your iPhone screen, you could follow these steps.
Step 1. Tap on WhatsApp Settings > Notifications > switch on “Show Preview”.
Step 2. While on your iPhone Setting, also go to Notifications > WhatsApp > toggle on the “Show Preview”. Here you have to choose “Never” as the option.
Also, some users report that upgrading iPhone to iOS 11.4 and then download and install WhatsApp from App Store again can fix this issue too. For your reference.
Just to clarify I now see the contact on a what’s app notification however the Face ID issue is still not fixed as in the message remains locked in notification on a locked screen and only unlocking with Face ID reveals the contact name. It was fine for 24hrs after the iOS update 😩😩
This is not a problem, this is a virtue .
In instragram, messenger and even in iMessage ,you have this , and you can choose between seen the name or not.
In my case WhatsApp notifications always show the name and I don't want for example, I want like before that don't show the name only " Notification ".
Remember the old Nokia's for example comes " message " when you received a text message only.
In my humble opinion and that is also constructive criticism people around you when you drop the phone on the table or desk, doesn't have to know who text you , this is one of the good things android have that iPhone doesn't , a light showing even which type of message, mail, instragram message, etc etc, you receive.
Phone is a private handset, people can choose whether or not to show what only corresponds to you and unfortunately in iPhone you don't have that chance, or you show or you hide but u don't have any notifications in display for that , only by vibration or sound you know you received a sms, email etc etc.
So with this new updates from instragram you can already kno
The exact same issue has happened with my phone too. I have deleted whatsapp and then added again but I am still experiencing the same problem.
Thanks Alot , But original Setting still the best , now it appeared as “Contact Name” Notification
Thank you very much indeed. This solved the problem!
Yes thank you so much this was so annoying. Everyone this is the correct fix!!!
I don't have the required option available in my iPhone settings as I'm using iPhone 5 with iOS 10.3.3. :(
Same thing happened here, I also don't have the option available on my iphone. Is there any other option do we have to fix it ?
I contacted whatsap but they replied me with options available for iOS 11+ , i asked them again for iOS 10 , they haven't rep
WhatsApp notification not showing name
