Error Code -2106F

I purchased a new iMac and decided to wipe the old one clean, reinstall the OS and use it as a backup system. I booted it in Disk Utility, erased the hard drive and then chose the option to install an OS from the internet as opposed to using the original discs. The installation failed. Now if I do a simple restart, I get a question mark. When I try to boot in Disc Utility, I get a message that it has to recover it from the internet. I am asked for my wifi network and password and then get a message that it will take. while. Ultimately I get a message which states:

"Apple.com/support

-2106F"

That is all it states. I have searched online but cannot find what this error code means. Do you have any suggestion as to how I can reinstall an operating system when I can't even boot the computer?

Thanks in advance.

iMac (21.5-inch Mid 2010), Mac OS X (10.6.8), Western Digital Backup Drive

Posted on May 24, 2018 8:19 PM

Top-ranking reply

SeaPapp

Level 7

26,492 points

Posted on May 29, 2018 4:12 PM

As noted above a 2010 iMac cannot use Internet Recovery Computers that can be upgraded to use OS X Internet Recovery - Apple Support

Unless you were booted from either the install dvd or you were using Disk Utility from the recovery partition on the hard drive you would not be able to erase the drive, OS X will not allow the boot volume to be erased. It's not clear exactly what your process was when you erased the drive.

At this point you're going to have one of three things causing your problem,

1. Your installation dvd is damaged.

2. Your internal SuperDrive has failed.

3. Your hard drive has failed, I'm starting to think this is likely.

As I asked before have you tried to Option boot with the installation dvd inserted?

You have another Mac, have you considered trying Target Disk mode to see if the drive shows up and can be repaired using disk Utility on the new Mac? How to use target disk mode to move files to another computer - Apple Support

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Error Code -2106F

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