Ringtone not working when receiving calls on my iPhone 6s
In recent weeks, the ringtone on my iPhone 6s does not sound when receiving calls, although the phone vibrates.
In recent weeks, the ringtone on my iPhone 6s does not sound when receiving calls, although the phone vibrates.
Have you checked that your ringer/mute switch (above volume switches on left side of your iPhone) is NOT enabled?
Did you adjust the ringer sound volume?
(settings>Sounds>Ringer... and also "Change with buttons" (that should be ON (green).
Can you hear other different sounds from notifications?
Regards
Giulio
Hi Giulio
I managed to sort it out after a helpful chat with apple support. There was no obvious reason for the problem - all the settings were correct and the ringer/mute switch was properly set, but it was suggested that I change the ring tone, which seemed to resolve the issue. I will in future also check thast the mute switch is enabled - I was not aware that it can be disabled.
HT
Glad you get the solution. Have a nice day
Giulio
Ringtone not working when receiving calls on my iPhone 6s