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Whatsapp message notifications with no name of sender?

Recently I have been getting whatsapp notifications with no name of the sender. I thought at first that the problem was just with one person, but then other people from my contacts texted me and the same thing happens with everyone. Everytime I get a notification it only says ‘Message’ unlike before where it said ‘Message from (name of contact)’. I tried turning back on the ‘Show Preview’ since it was off, and it shows the name of the person with the message, but as soon as I turn it off the persons name dissappears and only says ‘Message’. I have tried deleting the app and re-installing it, turning the phone on and off, Denying and then allowing Whatsapp to acces my Contacts, and even denying the access to notifications completely. If someone knows how to fix it please let me know.

Posted on May 27, 2018 8:00 PM

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Question marked as Best reply

Posted on May 29, 2018 9:19 AM

To turn on previews that display both the contact name and message:

  1. Go to WhatsApp > Settings > Notifications > turn Show Preview on.
  2. Go to iPhone Settings > Notifications > WhatsApp > Show Previews > Always (Default) or When Unlocked.

To turn on previews that display the contact name but not message:

  1. Go to WhatsApp > Settings > Notifications > turn Show Preview on.
  2. Go to iPhone Settings > Notifications > WhatsApp > Show Previews > Never.

To turn off previews:

  1. Go to WhatsApp > Settings > Notifications > turn Show Preview off.
  2. Go to iPhone Settings > Notifications > WhatsApp.
  3. Turn off Show on Lock Screen, Show in History and Show as Banners.
  4. Tap Show Previews > Never.

Note: In iPhone Settings, Show Previews and the ability to see just the contact name in previews are only available on iOS 11+.

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Question marked as Best reply

May 29, 2018 9:19 AM in response to VshleyN

To turn on previews that display both the contact name and message:

  1. Go to WhatsApp > Settings > Notifications > turn Show Preview on.
  2. Go to iPhone Settings > Notifications > WhatsApp > Show Previews > Always (Default) or When Unlocked.

To turn on previews that display the contact name but not message:

  1. Go to WhatsApp > Settings > Notifications > turn Show Preview on.
  2. Go to iPhone Settings > Notifications > WhatsApp > Show Previews > Never.

To turn off previews:

  1. Go to WhatsApp > Settings > Notifications > turn Show Preview off.
  2. Go to iPhone Settings > Notifications > WhatsApp.
  3. Turn off Show on Lock Screen, Show in History and Show as Banners.
  4. Tap Show Previews > Never.

Note: In iPhone Settings, Show Previews and the ability to see just the contact name in previews are only available on iOS 11+.

Whatsapp message notifications with no name of sender?

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