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Question: My iPad reboots itself while I am using Kindle

For the last few nights, while reading with my Kindle app, my iPad will freeze and then reboot itself. I am concerned that the iPad is somehow infected with malware. Is anyone else seen this?

MacBook Pro, OS X Yosemite (10.10.5)

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May 29, 2018 10:50 AM in response to daniel gfromridgecrest In response to daniel gfromridgecrest

Hey, daniel gfromridgecrest.


I see that your iPad stops responding while you're using the Kindle application. At times it also causes your iPad to restart unexpectedly, and I'm happy to help.


If an app unexpectedly quits, stops responding, or won’t open -- Follow the steps provided in this article which can help with applications that aren't working as expected.


Take care!

May 29, 2018 10:50 AM

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May 29, 2018 5:33 PM in response to MoonJ. In response to MoonJ.

Moon J.


Thanks for the response to my problem. I think I didn't make what I am experiencing clear. It is true that the application stops responding but that isn't the end of the event. The iPad freezes it won't respond to anything I do. In about a half a minute the iPad shuts down and then restarts - without me doing anything to have it go through a restart. After the device gets up and running I have to open the Kindle application and then I can continue with my reading. This is happening around 10 PM. The article you referred me to only deals with an application not responding, it doesn't address the iPad freezing and then rebooting. It seems so strange I thought it may be infected with something that queries it - possibly dumping info - then reboots it to reset it for the next time it is asked to dump info.

May 29, 2018 5:33 PM

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Jun 22, 2018 4:55 AM in response to daniel gfromridgecrest In response to daniel gfromridgecrest

If you have identified the issue causing the reboot to be the specific app than the same information provided is your trouble shooting. Delete the app and reinstall. if that does not solve the problem, it was not the problem. Could be something in the content the app uses or several other things.


Lets use know how it works out and we can ist some more next steps. Make sure to back up your iPad often as an erase may also be in the near future.

Jun 22, 2018 4:55 AM

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Question: My iPad reboots itself while I am using Kindle