Mac Malware Locked Me Out Firmware Password

Question

Mac Malware Locked Me Out Firmware Password

So in my neverending story to remove this malware from my mac, (yes it is Malware, I took it to Apple store yesterday and they confirmed) the newest thing it does is that it locks my efi with a password and I cannot get in. I’m not sure if that happened bc I tried to delete everything or not. I can’t get in through any notmal method. Not resetting PRAM, not taking out the RAM, not changing the HDD, not changing to SSD, not booting from a USB, not internet recovery, not trying to reset the SMC, not disconnecting the battery, no S, so Shift S, no command D, no Command R, NOTHING. I did not put in this firmware. I own and have always owned this computer.

What I did do was change my permissions yesterday manuall through terminal to flush out the malicious efi files. Maybe I deleted the password reset or master password file? I have the 2010 MBP disks but my C doesnt work and neither does the ability to boot from an option.

I don’t know what to do and I don’t know how to flash the efi. But I can certainly learn. I am pretty good on terminal, I am an advanced computer user, I know scripting, and I know a bit of hardware and I have tools. please help.

Thank you

Posted on May 28, 2018 3:04 PM

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Answer 1

May 28, 2018 5:04 PM in response to leroydouglas

Because I returned the new MBP and then the one that is broken now is 8 years old. So they said they can’t fix it because it’s vintage. What i showed them was on the new machine that i was returning. They took it to see if they could completely wipe it. The old one they said there’s nothing they can do.

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Answer 2

May 28, 2018 6:48 PM in response to Grant Bennet-Alder

I was totally ready, bought the new one and it started doing the same thing. Even at Apple they were freaked out because whatever this malware is, it makes the MBP run super hot. Like scorching hot. I told my mom that I might as well fix this first before I keep buying new MBP and they keep getting infected. I could try buying another when the return goes through and I get my money back inside the card and just not put it anywhere near the old one just in case they are connecting via Bluetooth and infecting each other.

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Answer 3

babowa

Level 9

78,562 points

May 28, 2018 7:10 PM in response to abandonedmuse

I could try buying another when the return goes through and I get my money back inside the card and just not put it anywhere near the old one just in case they are connecting via Bluetooth and infecting each other.

Is that what Apple or a malware expert told you?

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Answer 4

May 28, 2018 4:58 PM in response to abandonedmuse

abandonedmuse wrote:

I took it to Apple store yesterday

And why didn't the Apple Store resolve this issue??

They certainly have more resources in-store than what can be offered here.

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Answer 5

May 28, 2018 6:17 PM in response to abandonedmuse

If it is that bad off, maybe you should just abandon it instead of torturing yourself over it.

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Answer 6

May 28, 2018 7:53 PM in response to babowa

It’s what I saw and then Apple confirmed the files in the new macbook were not theirs. There are unsigned files in my drive yet they are for essential things such as booting up the machine etc

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Mac Malware Locked Me Out Firmware Password

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