Win10 File Explorer does not show iPhone 5s

I'm trying to down load my pictures to my PC.

The Apple 5e iPhone is connected to my PC using a USB cable.

I open Win10 File Explorer and my Apple 5e iPhone does not appear in the list of connected devices;

Yet I tunes can see the iPhone and allows me to backup and down load play lists.

Help!

iPhone 5s, iOS 11.3.1, Win 10 Home Version 1803 5/18/18

Posted on May 30, 2018 9:08 AM

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1 reply

Raicya

Level 10

210,087 points

Jul 7, 2018 7:24 AM in response to mikefromemery

Hi,

Here also use Windows 10.

Try the following:

Automatic lock on iPhone >> Never.

Start up Windows Explorer.

Now connect the iPhone to the computer.

Use Apple original cable and connect the iPhone directly to the computer, not via a USB hub.

Make sure iTunes does not start up.

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Win10 File Explorer does not show iPhone 5s