iOS 11.4 battery drain

My iPhone 6 was working perfectly fine until I updated to iOS 11.4 and ever since I did that my battery is draining rapidly even without me using it at all. I used to go a full day without charging it now it may last half a day. I am just wondering if something got turned on with this new update that I have to turn off to save battery life. It is just weird I have not done anything other than update the iOS and now this happening. Any help would be greatly appreciated.

[Re-Titled by Host]

Posted on Jun 1, 2018 6:33 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2018 12:13 PM

To everyone having battery issues on iOS 11.4.

What has everyone tried?


Have any of you tried a hard reset of your iPhone 6/6S by holding down both the Home and sleep/wake buttons until your iPhone goes to black and restarts with Apple logo, then release the buttons?


How much free data storage space is left on your iPhone?

iDevices need to always maintain, at the very least, between 2-3 GBs, OR GREATER, of free data storage space.


In Settings app, under General settings, Reset panel, at the right bottom of the list, Reset All Settings.


In Settings App, Battery, check to see if any apps/processes are eating up your battery.


In Settings app, General settings panel, turn OFF Background App Refresh for any apps you feel do not need constant data updating/Internet updating in the background when not using the an app OR turn OFF Background App Refresh entirely/globally for the entire device.


Do the same in the Settings app under Notifications.Turn off notifications for apps you do not think you need notifications for and/or edit the different ways you receive notifications to help with performance by not always using all the notification methods together.


In Settings app under Mail, you may want to set a longer fetch time or set your iOS Mail app to only manually fetch your mail ONLY when you launch the iOS Mail app.


In Settings app (NOT from the iOS Control Panel) turn OFF Bluetooth when not using any Bluetooth devices.


Also, in general, if you want a faster IDevice, on all of my iDevices, I turn off most of the iOS motion graphics eye candy, by simply turning ON Reduce Motion in Settings app, General, Accessibilty settings.



Make sure you aren't running 30 -50 OR EVEN MORE background apps in the iOS 11 Control Panel/App Switcher.

If you are, you need to quit the bulk of these background running apps by tap and hold a finger on an app window in the switcher and slide your finger upwards to quit an app. You should be able to use more than one finger to quit more than one app window simultaneously.


Also, make sure you don’t have 20-50 OR A WHOLE LOT MORE of active website tabs running in the web browser.

If you do, greatly reduce the amount of active website tabs your web browser.




Some minority of user have been turning ON and leaving ON iCloud backups continuously backing up on a constant and daily basis.

If you are one of these users, in Settings App, tap your Apple ID, then tap iCloud, then find iCloud backup and turn off iCloud backup and only turn this on to do daily backups either when you are not using your iPhone for a prolonged period of time (like when you are sleeping), then turn iCloud backups OFF when actually using your iPhone.


OR


Only perform your backups on a lesser time schedule.( like twice a week, once a week, once every two weeks, once a month, etc.).



Any large amount of background running apps or active processes that have to constantly go out to the Web to fetch data ALL THE TIME is going to slow down ANY iDevice and also, severely impact battery life.



In addition to all of the possible fixes and solutions presented, another iPhone 6S user, in another single posting in the iPhone support communities, suggested to go into Settings, General, Accessibility, Increase Contrast and turn ON Reduce Transparency.

Your iPhone 6/6S won’t look as pretty, but that user reported that his iPhone 6/6S speed improved considerably.



If none of this, so far, has helped your iPhone 6,/6S,


What about doing a complete backup to iCloud or iTunes on a computer, then do a complete erase and reset as new in the Settings app under General, Reset then restore your backup from iCloud or iTunes?



If still no joy after the erase and restore, hammer Apple with constant feedback about the iPhone 6/6S issues here.


iPhone Feedback


http://www.apple.com/feedback/iphone.html


This is THE ONLY avenue to get Apple’s DIRECT attention to any and all iPhone 6 issues!

IF no one continues to post regular feedback about iPhone 6/6S issues, Apple will NEVER know there is an issue and will never correct it!


Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the appropriate Apple personnel , but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you post.



Good Luck to You All!

802 replies

Jun 24, 2018 8:57 AM in response to Zide99

DFU-restored as new twice and didn't help. Iphone 6S - battery with 95% health. Downgraded to 11.3.1 when I still could.


I was using 5GHz wifi. Netgear R7800 router with latest firmware. Didn't try 2.4GHz because didn't know about it then.

Using Gmail through IOS.

Exchange mail with Push.

Most location services off, bluetooth on (tried turning it off), background app refresh off, handoff off.


Phone would lose almost all battery sitting idle at night.

Jun 26, 2018 5:33 AM in response to SiHancox

Hello Community,


I have used iTunes Restore as New several times as my battery drain problem continues. After the iTunes Restore as New, I haven't installed any apps at all. I did not add my Google account. I just completed the iTunes Restore as New, set up with my iCloud account and the battery drains badly still!


I cannot use this device and have put it in a drawer with other out-of-service devices. I cannot trust buying another Apple device with this history of battery problems. I'll stay an Android user as Google has always done a great job acknowledging problems quickly (which is half the battle) and then resolving it soon after.


Good luck!

Jun 26, 2018 7:59 AM in response to Zide99

I charged my iPhone 6 to 100% yesterday morning and then didn't use it all day except for a few text messages. I haven't charged it again (for over 24 hours now) and it's still got 84% of the battery charge. (After I ran the update to 11.4 I was forced to charge it twice a day to keep the battery from going completely dead.) So is it wi-fi or a conflict with Safari or some other software that's trying to use wi-fi in the background?

(I still think it's the FBI and the NSA.) 😉

Jun 26, 2018 7:34 PM in response to Zide99

Same problem here with my SE! I’ve already disabled background updates, location in all apps...i’ve even excluded the calendar which i dont’t know how was consuming 25% on background (with all background updates disabled!!!). Apple needs to fix this problem! It is like I have another phone after this stupid ios update! A ****** one!

Jun 27, 2018 11:10 PM in response to shankey239

what is the indicator that it is end of life? battery health says the maximum capacity is 100% and its currently supporting normal peak performance. mac console for my phone device says the health is good. coconutBattery says the cycle count is 100. all this suggests the battery is fine. why did the battery drain problem only start after the 11.4 upgrade. BTW I have a 2nd SE but a year newer and it has the same problem, I wish I had waited for the 1st installation to prove itself now.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 11.4 battery drain

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.