iOS 11.4 battery drain

My iPhone 6 was working perfectly fine until I updated to iOS 11.4 and ever since I did that my battery is draining rapidly even without me using it at all. I used to go a full day without charging it now it may last half a day. I am just wondering if something got turned on with this new update that I have to turn off to save battery life. It is just weird I have not done anything other than update the iOS and now this happening. Any help would be greatly appreciated.

[Re-Titled by Host]

Posted on Jun 1, 2018 6:33 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2018 12:13 PM

To everyone having battery issues on iOS 11.4.

What has everyone tried?


Have any of you tried a hard reset of your iPhone 6/6S by holding down both the Home and sleep/wake buttons until your iPhone goes to black and restarts with Apple logo, then release the buttons?


How much free data storage space is left on your iPhone?

iDevices need to always maintain, at the very least, between 2-3 GBs, OR GREATER, of free data storage space.


In Settings app, under General settings, Reset panel, at the right bottom of the list, Reset All Settings.


In Settings App, Battery, check to see if any apps/processes are eating up your battery.


In Settings app, General settings panel, turn OFF Background App Refresh for any apps you feel do not need constant data updating/Internet updating in the background when not using the an app OR turn OFF Background App Refresh entirely/globally for the entire device.


Do the same in the Settings app under Notifications.Turn off notifications for apps you do not think you need notifications for and/or edit the different ways you receive notifications to help with performance by not always using all the notification methods together.


In Settings app under Mail, you may want to set a longer fetch time or set your iOS Mail app to only manually fetch your mail ONLY when you launch the iOS Mail app.


In Settings app (NOT from the iOS Control Panel) turn OFF Bluetooth when not using any Bluetooth devices.


Also, in general, if you want a faster IDevice, on all of my iDevices, I turn off most of the iOS motion graphics eye candy, by simply turning ON Reduce Motion in Settings app, General, Accessibilty settings.



Make sure you aren't running 30 -50 OR EVEN MORE background apps in the iOS 11 Control Panel/App Switcher.

If you are, you need to quit the bulk of these background running apps by tap and hold a finger on an app window in the switcher and slide your finger upwards to quit an app. You should be able to use more than one finger to quit more than one app window simultaneously.


Also, make sure you don’t have 20-50 OR A WHOLE LOT MORE of active website tabs running in the web browser.

If you do, greatly reduce the amount of active website tabs your web browser.




Some minority of user have been turning ON and leaving ON iCloud backups continuously backing up on a constant and daily basis.

If you are one of these users, in Settings App, tap your Apple ID, then tap iCloud, then find iCloud backup and turn off iCloud backup and only turn this on to do daily backups either when you are not using your iPhone for a prolonged period of time (like when you are sleeping), then turn iCloud backups OFF when actually using your iPhone.


OR


Only perform your backups on a lesser time schedule.( like twice a week, once a week, once every two weeks, once a month, etc.).



Any large amount of background running apps or active processes that have to constantly go out to the Web to fetch data ALL THE TIME is going to slow down ANY iDevice and also, severely impact battery life.



In addition to all of the possible fixes and solutions presented, another iPhone 6S user, in another single posting in the iPhone support communities, suggested to go into Settings, General, Accessibility, Increase Contrast and turn ON Reduce Transparency.

Your iPhone 6/6S won’t look as pretty, but that user reported that his iPhone 6/6S speed improved considerably.



If none of this, so far, has helped your iPhone 6,/6S,


What about doing a complete backup to iCloud or iTunes on a computer, then do a complete erase and reset as new in the Settings app under General, Reset then restore your backup from iCloud or iTunes?



If still no joy after the erase and restore, hammer Apple with constant feedback about the iPhone 6/6S issues here.


iPhone Feedback


http://www.apple.com/feedback/iphone.html


This is THE ONLY avenue to get Apple’s DIRECT attention to any and all iPhone 6 issues!

IF no one continues to post regular feedback about iPhone 6/6S issues, Apple will NEVER know there is an issue and will never correct it!


Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the appropriate Apple personnel , but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you post.



Good Luck to You All!

802 replies

Aug 4, 2018 1:21 AM in response to gurrala

Apple contaced me yesterday on a commemt I have written here in this forum.

So, they do reads or at least scan what we think about battery drain issue.


Instead of support they told me they deleted my message with bet#a release 12 not fixing the issue hundreds of users have. I must not communicate anything about issue in this forum here,


Unbelievable. No more money for apple products.

Aug 4, 2018 5:33 AM in response to sven_frankfurt

That act looks ridiculous to me. In todays world everything is transparent and open and users opinion matters a lot.


Instead of focusing on the problem, stopping one talking about it wont help apple in anyway instead they loose credibility in front of us for sure. I hope they also read my this message and take corrective steps as we all are users of apple from few years and valuable customers and i dont expect they suppress a voice of a customer.

Aug 6, 2018 11:14 AM in response to nibor209

The strange thing is also that it occurs different from day to day.

Last Saturday in the morning it was plugged in but very hot and 100%. I only listened to deezer music wireless. After 50 minutes without active display battery was 20%. I did not use the phone for anything else. Before 11.4 it was >12h.


Today, I sm using it at home actively since one hour with battery decreasing by only 7%.


At work today it was draining battery so quickly that only flight modus was possible to keep it alive.

Aug 6, 2018 12:06 PM in response to sven_frankfurt

Evidently there is something underhanded going on. It can't check for the originality and authenticity of the charging cable if the device is switched off. The device won't charge if it is left on. I had top power it off in charging state. May be the software code that checks for it or what measures and displays the battery level is to blame. How else can anyone account for the displayed level to jump between 9x% to 1% and back every few seconds? Why should it reboot when the displayed value is above 90% ? May be someone needs to hack the system and reverse engineer it to find if there is any code or routine that checks the manufacturing date of the device and behaves accordingly to scare and force the user into spending money to replace the device. I wouldn'd put it past Apple as they aim to reach $ 2 Trillion market capitalisation.

Aug 7, 2018 8:29 PM in response to Rach195

Unfortunately for me I bought iPad simply because that was the only way for me to video-chat over Facetime with my grand daughters on their iPods. That is the only use I have for it.


Now I am trying to convince my daughter to install Google Duo on their current devices so I can get rid of my iPad and have a far superior video-chat experience even over dicey internet connections. Believe me. You should try it. Facetime does not even come close.


One thing is certain. Apple made a boo boo, big time. My iPad sort of reboots even when the power is well over 40 to 90%. It initially displays 1% after reboot and then almost immediately displays a few percentage point less then when it rebooted. Again I can use it for a 2 -3 minutes and the cycle repeats. It behaves the same even when connected to the powered on charger. In real life I have yet to come across a single rechargeable device where power consumption of the device is greater than what the charger can put out. So even in use the device does get charged, albeit slower than otherwise. Actually I have clients running their laptops directly on the chargers WITHOUT the battery in place. My 10 year old Galaxy POP Gingerbread battery is still going strong. My 6 year old Galaxy Grand duos can go for 10-12 hours on a single charge without rebooting or shutting down. My 4 year old Redmi 2 Prime goes for 36 hours on a single charge. Need I say more?

Aug 7, 2018 10:38 PM in response to Rach195

Yes you are right. When am talking of the battery issue the store guy tells me to upgrade to one more stupid iphone with a cost that will get you a decent low end petrol seconds car in India😁

I am also tired of this battery issue on my 6s, still its not worth to sell it in exchange for any other mobile as I paid rupees 50k 1-1/2 years back. seems apple in no mood to hear our voice, hence i decided to replace the 6s with a new battery and keep for home usage and now shifting to Android and Nokia 7 plus an excellent mid range phone with snapdragon 660 under the hood and 3800mah battery which gives you 2 days back up with moderate usage and cost me INR 22k also you can buy beautiful notch display phones like huwai p20 lite and a new on honor play just for INR 20k in india. hope apple doesn't delete my message and learn for it

Aug 8, 2018 12:44 AM in response to Zide99

I very strongly feel it is the stupid charge level measuring software routine that is screwed up. So I found the best way to charge is to power it off when charging. Even my nearly 10 year old Samsung Galaxy POP battery is still working. I use it for remote control and playing music to bluetooth speakers.


Unfortunately you lose contact with outside world if you do this. I can because it is an iPad that has only one single use for me. Facetime with my granddaughters on their iPods.

Aug 9, 2018 8:09 PM in response to Surrealstorm

So you are saying the replacement phone battery too is draining fast ? So what will they do do next ? Replace it with model X?


Why do they keep blaming the battery when the problem lies elsewhere, like in the OS? IMHO it is really stupid to have to replace complete hardware because the OS is screwed up. How else can one reconcile the fact that the charge level keeps switching between 1% and whatever it really is. May be 10 % or 95 % or anywhere in between. It simply goes through the cycle of reboot every couple of minutes I try to use it and the display is on. Apparently the techs at the service center are not really very smart. They simply follow the chart pasted on their white boards without thinking out of the box.


A Li-Ion rechargeable battery is most certainly not a toothpaste where nothing more will come out after it has been squeezed dry. They still charge but with diminished capacity. Why should the battery behaviour/response change so drastically just by OS update? "Upgrade" would be a wrong word to use because in reality it is a major downgrade.


Even Apple knows there is a problem with this particular update. Why is there no option or method to painlessly revert to the previous version just like "system restore" in Windows ? Or something similar to recovery boot of Android system or ADB ?


Or better still, why nor follow the Unix pattern on which it is based? "Don't fix unless broken".

Aug 10, 2018 8:31 PM in response to sven_frankfurt

You are fortunate you can use it for 30 minutes straight. In my case in a couple of minutes it first goes blank then into "reboot cycle" and then displays the desktop first with just 1% battery level and then in a few seconds with about 3% to 4% lower level before it went into that loop. If I don't use it then it retains the power with hardly any usage at all. But as it is I can't do anything at all.


BTW it I connect the charger and leave the device switched on then it does not charge at all. I have to first get the device into displaying "charging mode lightning symbol' and then without disturbing the cable power it off. Then it will charge to 100 %. Strange behaviour indeed.

Aug 11, 2018 10:45 AM in response to marcinfrombydgoszcz

I am wondering why the dev team could not analyse the logs to identify which processes are running and consume this massive battery time.

I followed all the power save features you can read in the multiple websites to fix the 11.4 battery issues, nothing helped.

I will request one more time to look into my issue and analyse my phone behaviour.

If say finally advise to buy a new battery I will go to the next Samsung Mobile shop.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 11.4 battery drain

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.