Compressor fail

Question

Level 1

12 points

Compressor fail

Hi. First I want to apologize for my English.
To me, the same thing that is happening to you. When I start the computer, I see two processes: compressord and compressorHelper, and sometimes a third that I do not remember what it's called. It happens to me in my two machines: MBP15 2017 with Readon pro 555 and an iMac 21.5 2015 retina. Both with the latest version of macOSX Hight Sierra.
I have tried everything they have said and nothing worked for me. At the moment all I can do is turn on Compressor and turn it off again.
Annoying, I hope Apple fix this soon.

MacBook Pro (15-inch, 2017), macOS High Sierra (10.13.5), iMac Retina 4k 21,5 2015

Posted on Jun 1, 2018 6:54 PM

Reply

Answer 1

BenB

Level 6

13,246 points

Jun 2, 2018 7:57 PM in response to Squirrel50

Compressord is a deamon process. UNIX has many, many of these running in the background, most are idle until needed. CompressorHelper is so other apps can talk to Compressor quickly. They are not problems, they belong there, just leave them alone.

If you are having an issue with Compressor working properly, these are not the cause.

Reply

Answer 2

Squirrel50 Author

Level 1

12 points

Jun 3, 2018 8:06 AM in response to BenB

Hi BenB,

Thank you very much for your answer.

I was a little worried that these processes started the dedicated graphics card 555 affecting the power consumption and the computer temperature. Before installing the Compressor the temperature of the graphics (deactivated) was around 35ºC stable. After installing Compressor the 555 is connected, and its temperature increases by around 65º, raising the base temperature of the entire system between 10ºC and 15ºC. It seemed too much for me not to be using Compressor.

Now, after reading your answer I have been observing more closely the Compressor processes. I observed that soon after starting the computer the processes stop, disappear, and the whole system returns to normal levels of consumption and temperature.

Thank you for your answer. I think it's been clear that I'm a rookie with the FCPX suite.

Thank you.

Reply

Answer 3

BenB

Level 6

13,246 points

Jun 3, 2018 8:58 AM in response to Squirrel50

I think you're reading too much into those temperatures. Ignore them. I'm a retired IT engineer, and the one thing that wastes more time than any, is folks getting obsessive over internal component temperatures and background processes. If you're system is working fine, ignore all of that. It's meant to help a professional troubleshoot possible hardware issues, not for routine maintenance, or to get obsessed over.

My advice, stop reading all of that stuff, ignore it, you won't know if things are running properly or not anyway. Just use your Mac, enjoy your life, get work done. And when something goes wrong, THEN we'll start troubleshooting, and THOSE readings rarely do any good then, anyway.

Reply

Answer 4

Squirrel50 Author

Level 1

12 points

Jun 3, 2018 9:11 AM in response to BenB

Thanks BenB,

I get the feeling that you know what he is talking about. I'm going to try to relax with the measurements, although I do not know if I can.

Thanks!!

Reply

Compressor fail

Similar questions