ERR_CONNECTION_RESET
This error occurs on one website in particular but not others, have check proxy settings disabling firewall.
have linked report from EtreCheck
Thanks.
EtreCheck version: 4.3.2 (4D034)
Report generated: 2018-06-02 18:52:14
Download EtreCheck from https://etrecheck.com
Runtime: 3:05
Performance: Good
Problem: Other problem
Description:
ERR_CONNETION_RESET
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Adware - Adware detected.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
iMac (Retina 5K, 27-inch, Late 2015)
iMac Model: iMac17,1
1 3.2 GHz Intel Core i5 (i5-6500) CPU: 4-core
8 GB RAM - Upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1867 ok
BANK 0/DIMM1 - Empty
BANK 1/DIMM0 - 4 GB DDR3 1867 ok
BANK 1/DIMM1 - Empty
Video Information:
AMD Radeon R9 M380 - VRAM: 2 GB
iMac 5120 x 2880
Drives:
disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 999.35 GB
disk1 - Macintosh HD (Journaled HFS+) 998.98 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
disk2 - TOSHIBA External USB 3.0 1.00 TB
External USB 5 Gbit/s
disk2s1 - W**********p (Journaled HFS+) 1.00 TB
disk3 - Disk Image 24 MB (Disk Image)
External Disk Image
disk3s1 [Partition Map] 32 KB
disk3s2 - Flash Player (HFS+) 24 MB
disk4 - Disk Image 24 MB (Disk Image)
External Disk Image
disk4s1 [Partition Map] 32 KB
disk4s2 - Flash Player (HFS+) 24 MB
disk5 - SanDisk Cruzer Switch 16.01 GB
External USB 480 Mbit/s
disk5s1 - W*******K (MS-DOS FAT32) 16.00 GB
disk6 - Disk Image 1.80 GB (Disk Image)
External Disk Image
disk6s1 [Partition Map] 32 KB
disk6s2 - A*************p (HFS+) 1.80 GB
disk7 - Disk Image 25 MB (Disk Image)
External Disk Image
disk7s1 [Partition Map] 32 KB
disk7s2 - A**********************************7 (HFS+) 25 MB
disk8 - Disk Image 24 MB (Disk Image)
External Disk Image
disk8s1 [Partition Map] 32 KB
disk8s2 - Flash Player (HFS+) 24 MB
disk9 - Disk Image 24 MB (Disk Image)
External Disk Image
disk9s1 [Partition Map] 32 KB
disk9s2 - Flash Player (HFS+) 24 MB
Mounted Volumes:
disk1 - Macintosh HD 998.98 GB (848.40 GB free)
Journaled HFS+
Mount point: /
disk2s1 - W**********p 1.00 TB (994.38 GB free)
Journaled HFS+
Mount point: /Volumes/W**********p
disk5s1 - W*******K 16.00 GB (12.22 GB free)
MS-DOS FAT32
Mount point: /Volumes/W*******K
disk6s2 - A*************p 1.80 GB (84 MB free)
HFS+
Mount point: /Volumes/A*************p
disk7s2 - A**********************************7 25 MB (8 MB free)
HFS+
Mount point: /private/tmp/tnt11985/mount
Network:
Interface en0: Ethernet
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en5: iPhone
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 42.33 GB available
System Software:
macOS High Sierra 10.13.1 (17B1003)
Time since boot: About 51 days
System Load: 2.44 (1 min ago) 2.02 (5 min ago) 2.15 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Adware:
Launchd: ~/Library/LaunchAgents/com.spigot.ApplicationManager.plist
Reason: Adware name match
Executable: /Users/***/Library/Application Support/Spigot/ApplicationManager --protect
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist
Executable: /Applications/uTorrent.app -n /Applications/uTorrent.app
Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist
Executable: /Users/***/Library/Application Support/Steam/SteamApps/steamclean
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
21 32-bit apps
Kernel Extensions:
/Library/Application Support/VirtualBox
[Loaded] VBoxDrv.kext (Oracle America, Inc., 5.1.12)
[Loaded] VBoxNetAdp.kext (Oracle America, Inc., 5.1.12)
[Loaded] VBoxNetFlt.kext (Oracle America, Inc., 5.1.12)
[Loaded] VBoxUSB.kext (Oracle America, Inc., 5.1.12)
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 154 Apple tasks |
| [Running] | 62 Apple tasks |
| [Killed] | 64 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 36 Apple tasks |
| [Loaded] | 163 Apple tasks |
| [Running] | 79 Apple tasks |
| [Killed] | 53 Apple tasks |
Launch Agents:
| [Not Loaded] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-04-14) |
| [Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-04-14) |
| [Loaded] | org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-05-05) |
| [Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-26) |
| [Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-18) |
Launch Daemons:
| [Running] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-18) |
| [Running] | com.tunnelbear.mac.tbeard.plist (? b9236302 - installed 2017-02-18) |
| [Not Loaded] | org.virtualbox.startup.plist (? 700b9385 - installed 2017-01-08) |
| [Running] | com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2018-02-03) |
| [Running] | com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2018-04-14) |
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-04-29) |
| [Loaded] | org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-05-05) |
| [Loaded] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-26) |
| [Not Loaded] | com.apple.installer.cleanupinstaller.plist (Apple - installed 2017-11-18) |
| [Running] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-18) |
| [Running] | com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-26) |
| [Not Loaded] | com.bitdefender.agent.plist (? 0 - installed ) |
User Launch Agents:
| [Other] | com.spigot.ApplicationManager.plist (Adware - installed 2016-05-08) |
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04) |
| [Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13) |
| [Loaded] | com.valvesoftware.steamclean.plist (? 0 - installed 2017-05-18) |
| [Running] | com.tunnelbear.mac.tbeara.plist (? 0 - installed 2017-02-18) |
| [Not Loaded] | org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2017-01-08) |
| [Loaded] | com.bittorrent.uTorrent.plist (? 0 - installed 2016-05-08) |
Internet Plug-ins:
AdobeAAMDetect: 3.0.0.0 (installed 2018-04-14)
FlashPlayer-10.6: 29.0.0.171 (installed 2018-05-09)
QuickTime Plugin: 7.7.3 (installed 2017-10-26)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-05-17)
AdobePDFViewer: 18.011.20040 (installed 2018-05-17)
Flash Player: 29.0.0.171 (installed 2018-05-09)
PepperFlashPlayer: 29.0.0.171 (installed 2018-05-10)
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26)
Safari Extensions:
| OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2016-05-09) |
3rd Party Preference Panes:
Flash Player (installed 2018-04-29)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU | Location |
| appleeventsd | Apple | 78 | |
| loginwindow | Apple | 9 | |
| Google Chrome Helper (9) | Google, Inc. | 7 | |
| launchservicesd | Apple | 5 | |
| WindowServer | Apple | 4 |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| kernel_task | Apple | 1.08 GB | |
| Google Chrome Helper (9) | Google, Inc. | 1.02 GB | |
| mdworker (11) | Apple | 276 MB | |
| Google Chrome | Google, Inc. | 221 MB | |
| Finder | Apple | 166 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| mDNSResponder | Apple | 26 MB | 20 MB | |
| netbiosd | Apple | 2 MB | 440 KB | |
| apsd | Apple | 7 KB | 7 KB | |
| SystemUIServer | Apple | 0 B | 4 KB | |
| MTLCompilerService | Apple | 0 B | 0 B |
Top Processes by Energy Use:
| Process (count) | Source | Energy (0-100) | Location |
| appleeventsd | Apple | 36 | |
| WindowServer | Apple | 6 | |
| loginwindow | Apple | 4 | |
| Google Chrome | Google, Inc. | 3 | |
| Google Chrome Helper (9) | Google, Inc. | 2 |
Virtual Memory Information:
| Available RAM | 3.33 GB |
| Free RAM | 201 MB |
| Used RAM | 4.67 GB |
| Cached files | 3.13 GB |
| Swap Used | 1.04 GB |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Adobe Flash Player | 29.0.0.171 | 2018-05-09 |
| Adobe Pepper Flash Player | 29.0.0.171 | 2018-05-10 |
| Evernote | 7.0.3 | 2018-05-12 |
| Pages | 7.0 | 2018-05-12 |
| Red Hot Timer | 1.5.4 | 2018-05-12 |
| Keynote | 8.0 | 2018-05-12 |
| Numbers | 5.0 | 2018-05-12 |
| Adobe Acrobat Reader DC (18.011.20040) | 18.011.20040 | 2018-05-17 |
| Gatekeeper Configuration Data | 140 | 2018-06-02 |
| iTunes | 12.7.5 | 2018-06-02 |
End of report
iMac with Retina 5K display, iOS 10.1.1