ERR_CONNECTION_RESET

This error occurs on one website in particular but not others, have check proxy settings disabling firewall.


have linked report from EtreCheck


Thanks.


EtreCheck version: 4.3.2 (4D034)

Report generated: 2018-06-02 18:52:14

Download EtreCheck from https://etrecheck.com

Runtime: 3:05

Performance: Good


Problem: Other problem

Description:

ERR_CONNETION_RESET


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.

Adware - Adware detected.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

iMac (Retina 5K, 27-inch, Late 2015)

iMac Model: iMac17,1

1 3.2 GHz Intel Core i5 (i5-6500) CPU: 4-core

8 GB RAM - Upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1867 ok

BANK 0/DIMM1 - Empty

BANK 1/DIMM0 - 4 GB DDR3 1867 ok

BANK 1/DIMM1 - Empty


Video Information:

AMD Radeon R9 M380 - VRAM: 2 GB

iMac 5120 x 2880


Drives:

disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 999.35 GB

disk1 - Macintosh HD (Journaled HFS+) 998.98 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


disk2 - TOSHIBA External USB 3.0 1.00 TB

External USB 5 Gbit/s

disk2s1 - W**********p (Journaled HFS+) 1.00 TB


disk3 - Disk Image 24 MB (Disk Image)

External Disk Image

disk3s1 [Partition Map] 32 KB

disk3s2 - Flash Player (HFS+) 24 MB


disk4 - Disk Image 24 MB (Disk Image)

External Disk Image

disk4s1 [Partition Map] 32 KB

disk4s2 - Flash Player (HFS+) 24 MB


disk5 - SanDisk Cruzer Switch 16.01 GB

External USB 480 Mbit/s

disk5s1 - W*******K (MS-DOS FAT32) 16.00 GB


disk6 - Disk Image 1.80 GB (Disk Image)

External Disk Image

disk6s1 [Partition Map] 32 KB

disk6s2 - A*************p (HFS+) 1.80 GB


disk7 - Disk Image 25 MB (Disk Image)

External Disk Image

disk7s1 [Partition Map] 32 KB

disk7s2 - A**********************************7 (HFS+) 25 MB


disk8 - Disk Image 24 MB (Disk Image)

External Disk Image

disk8s1 [Partition Map] 32 KB

disk8s2 - Flash Player (HFS+) 24 MB


disk9 - Disk Image 24 MB (Disk Image)

External Disk Image

disk9s1 [Partition Map] 32 KB

disk9s2 - Flash Player (HFS+) 24 MB


Mounted Volumes:

disk1 - Macintosh HD 998.98 GB (848.40 GB free)

Journaled HFS+

Mount point: /


disk2s1 - W**********p 1.00 TB (994.38 GB free)

Journaled HFS+

Mount point: /Volumes/W**********p


disk5s1 - W*******K 16.00 GB (12.22 GB free)

MS-DOS FAT32

Mount point: /Volumes/W*******K


disk6s2 - A*************p 1.80 GB (84 MB free)

HFS+

Mount point: /Volumes/A*************p


disk7s2 - A**********************************7 25 MB (8 MB free)

HFS+

Mount point: /private/tmp/tnt11985/mount


Network:

Interface en0: Ethernet

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en5: iPhone

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 42.33 GB available


System Software:

macOS High Sierra 10.13.1 (17B1003)

Time since boot: About 51 days

System Load: 2.44 (1 min ago) 2.02 (5 min ago) 2.15 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Adware:

Launchd: ~/Library/LaunchAgents/com.spigot.ApplicationManager.plist

Reason: Adware name match

Executable: /Users/***/Library/Application Support/Spigot/ApplicationManager --protect


Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist

Executable: /Applications/uTorrent.app -n /Applications/uTorrent.app

Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist

Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist

Executable: /Users/***/Library/Application Support/Steam/SteamApps/steamclean

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

21 32-bit apps


Kernel Extensions:

/Library/Application Support/VirtualBox

[Loaded] VBoxDrv.kext (Oracle America, Inc., 5.1.12)

[Loaded] VBoxNetAdp.kext (Oracle America, Inc., 5.1.12)

[Loaded] VBoxNetFlt.kext (Oracle America, Inc., 5.1.12)

[Loaded] VBoxUSB.kext (Oracle America, Inc., 5.1.12)


System Launch Agents:

[Not Loaded] 8 Apple tasks
[Loaded] 154 Apple tasks
[Running] 62 Apple tasks
[Killed] 64 Apple tasks


System Launch Daemons:

[Not Loaded] 36 Apple tasks
[Loaded] 163 Apple tasks
[Running] 79 Apple tasks
[Killed] 53 Apple tasks


Launch Agents:

[Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-04-14)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-04-14)
[Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-05-05)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-26)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-18)


Launch Daemons:

[Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-18)
[Running] com.tunnelbear.mac.tbeard.plist (? b9236302 - installed 2017-02-18)
[Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2017-01-08)
[Running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2018-02-03)
[Running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2018-04-14)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-04-29)
[Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-05-05)
[Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-26)
[Not Loaded] com.apple.installer.cleanupinstaller.plist (Apple - installed 2017-11-18)
[Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-18)
[Running] com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-26)
[Not Loaded] com.bitdefender.agent.plist (? 0 - installed )


User Launch Agents:

[Other] com.spigot.ApplicationManager.plist (Adware - installed 2016-05-08)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13)
[Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2017-05-18)
[Running] com.tunnelbear.mac.tbeara.plist (? 0 - installed 2017-02-18)
[Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2017-01-08)
[Loaded] com.bittorrent.uTorrent.plist (? 0 - installed 2016-05-08)


Internet Plug-ins:

AdobeAAMDetect: 3.0.0.0 (installed 2018-04-14)

FlashPlayer-10.6: 29.0.0.171 (installed 2018-05-09)

QuickTime Plugin: 7.7.3 (installed 2017-10-26)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-05-17)

AdobePDFViewer: 18.011.20040 (installed 2018-05-17)

Flash Player: 29.0.0.171 (installed 2018-05-09)

PepperFlashPlayer: 29.0.0.171 (installed 2018-05-10)


User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26)


Safari Extensions:

OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2016-05-09)


3rd Party Preference Panes:

Flash Player (installed 2018-04-29)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPULocation
appleeventsdApple78
loginwindowApple9
Google Chrome Helper (9)Google, Inc.7
launchservicesdApple5
WindowServerApple4


Top Processes by Memory:

Process (count)SourceRAM usageLocation
kernel_taskApple1.08 GB
Google Chrome Helper (9)Google, Inc.1.02 GB
mdworker (11)Apple276 MB
Google ChromeGoogle, Inc.221 MB
FinderApple166 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
mDNSResponderApple26 MB20 MB
netbiosdApple2 MB440 KB
apsdApple7 KB7 KB
SystemUIServerApple0 B4 KB
MTLCompilerServiceApple0 B0 B


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
appleeventsdApple36
WindowServerApple6
loginwindowApple4
Google ChromeGoogle, Inc.3
Google Chrome Helper (9)Google, Inc.2


Virtual Memory Information:

Available RAM3.33 GB
Free RAM201 MB
Used RAM4.67 GB
Cached files3.13 GB
Swap Used1.04 GB


Software Installs (past 30 days):

NameVersionInstall Date
Adobe Flash Player29.0.0.1712018-05-09
Adobe Pepper Flash Player29.0.0.1712018-05-10
Evernote7.0.32018-05-12
Pages7.02018-05-12
Red Hot Timer1.5.42018-05-12
Keynote8.02018-05-12
Numbers5.02018-05-12
Adobe Acrobat Reader DC (18.011.20040)18.011.200402018-05-17
Gatekeeper Configuration Data1402018-06-02
iTunes12.7.52018-06-02


End of report

iMac with Retina 5K display, iOS 10.1.1

Posted on Jun 2, 2018 2:01 AM

Reply

Similar questions

3 replies

Jun 2, 2018 2:40 AM in response to curiousgeorgesapple

Hi,


please remove bit defender using the developers instructions


Your Mac does not require any anti virus or so called “cleaning apps” in fact they can slow down your Mac or completely ruin that install of macOS.


Gatekeeper is a new feature in Mac OS X Lion or later that builds on OS X's existing malware checks to help protect your Mac from malware and misbehaving apps downloaded from the Internet.


Hope that helps

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