iOS 11.4 WiFi Problems

iOS 11.4 on iPhone 6 and iPad Pro. WiFi drops on iPad and then does not reconnect until numerous attempts, turning WiFi on/off, connecting to different network, or powering iPad on/off. Phone has no problem nor do my many Windows computers nor do my SmartTVs. It’s not my router or signal strength. Is this an iPad Pro chipset problem? Also, I have WiFi Networking turned off under Privacy setting for both phone and iPad

[Re-Titled by Host]

iPad 2, iOS 11.4

Posted on Jun 2, 2018 1:37 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2018 9:29 AM

Go to settings and open your wifi. Select your wifi by touching the wifi name. Click on Forget This Network. Touch Forget this Network (in red to confirm). Then open up WIFI to rediscover your network and re-enter your password for your network.

This fixed my WIFI issues on iphone 6 plus and iphone 8 running ios 11.4 so far.😉

203 replies

Jun 9, 2018 8:39 AM in response to del_griff

Same issue here - I have the following four iOS devices in use, all running on 11.4:


iPad Air 2 128GB: Badly affected by WiFi drops and reconnect problems

iPhone 6 16GB: Occasionally affected by WiFi drops and reconnect problems

iPhone 7 128GB: Not affected

iPad Pro 256GB: Not affected


The WiFi reconnect problems occured after upgrading to iOS 11.4!


The interesting thing is, that on the first two devices, the connection drops after about 10 seconds despite having connected succesfully. This can also be seen in the log of the router. The devices usually reconnect after roughly a minute and then stay connected until you go into screen saver mode or turn off the device.


Another problem that appears on all 4 devices since upgrading to 11.x, is the fact that the devices drop their WiFi connections a few seconds after the screen lock becomes active. This means that unless you have a mobile data connection, push mails and instant messages are being received with a huge delay. I have an old iPhone 5S that still runs on iOS 10.3 and that device is not affected by any of the above mentioned WiFi issues.

Jun 15, 2018 9:58 AM in response to jnlyn5

I’m now thinking of a new router. I notice that when I’m out of the house an on other unsecured networks, everything is fine. I’m now in DC on my daughter’s secured network, and again, just fine. Could my router be going bad and only affecting one device? My iPad? Not likely, but worth a shot buying a new one from Costco. If there’s no difference I can always return it,

Jun 18, 2018 1:05 PM in response to KiroG

I THINK I MAY HAVE FOUND THE PROBLEM.....

i belueve it’s a DNS issue. Poking around the manual network setup on my iPad Air 2, I noticed DNS servers that according to IT websites are VERY buggy. Specifically, these are public DNS that belong to Spectrum and Verizon (there may be others too).


hereks my solution which has been working all day...

1) goto settings, then wifi

2) find your network, click on the ‘i’ for info

3) goto CONFIGURE DNS, then click MANUAL

4) DELETE EVERYTHING EXCEPT 192.168.1.1 (that’s YOUR router)

5) add the following two DNS, 8.8.8.8 and 8.8.4.4. Those are GOOGLE public DNS.

6) HARD RESET your iPad/iPhone


this has now been working for me for hours, network comes back even after a complete power off situation.

Jun 18, 2018 2:05 PM in response to Bownse

Couple other things....

1) after the steps I described, make sure you return DNS to Automatic.

2) NEXT, if you have access to a MAC, hold Option and click the WiFi symbol in the menu bar, click on WiFi diagnostics

3) ignore the wizard, click WINDOWS, then SCAN

4) you’ll then be told best channel for 2.4 and 5 ghz

5) setbyour router for those channels AND, for 2.4 select bandwidth of 20, fir 5 ghz select 20 & 4.


all of this helps, but it doesn’t solve the entire issue.

Jun 20, 2018 3:35 AM in response to gaspo53

I also have this issue with my iPhone SE. Whenever I leave the house and come back, wifi does not seem to connect. When I dive in to the settings, it says connected but no internet and I see the 4G symbol. I'm the only one on 11.4 and all other devices (Apple iPhone 4s, 5C, iPad 2, iPad Mini 2, Samsung tablet, Surface Pro 4 and HP Windows 10 notebook) work fine. Besides that, I only have the issues at home. My WiFi stays on all day at work, without any issues.

I tried 11.4.1 trough public beta, but the issue persists. I now hope that iOS 12 fixes the issue, so I guess I will try the next public beta.


When I updated to 11.4 the first time (right after the launch) I saw this issue, so I reverted back to 11.3. Guess what? Problem solved. Few days later I woke up and the iPhone SE had decided to update that night. Same issue occured. Every time I come back from work, I have to reboot my iPhone. This is very annoying, to say the least.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 11.4 WiFi Problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.