iOS 11.4 WiFi Problems

iOS 11.4 on iPhone 6 and iPad Pro. WiFi drops on iPad and then does not reconnect until numerous attempts, turning WiFi on/off, connecting to different network, or powering iPad on/off. Phone has no problem nor do my many Windows computers nor do my SmartTVs. It’s not my router or signal strength. Is this an iPad Pro chipset problem? Also, I have WiFi Networking turned off under Privacy setting for both phone and iPad

[Re-Titled by Host]

iPad 2, iOS 11.4

Posted on Jun 2, 2018 1:37 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2018 9:29 AM

Go to settings and open your wifi. Select your wifi by touching the wifi name. Click on Forget This Network. Touch Forget this Network (in red to confirm). Then open up WIFI to rediscover your network and re-enter your password for your network.

This fixed my WIFI issues on iphone 6 plus and iphone 8 running ios 11.4 so far.😉

203 replies

Jun 5, 2018 1:35 PM in response to estanenmi

Have the same issue... both with 802.1x, wpa2 and with no wireless security. Running 11.4 on ipad air 2. Seems that i have more success connecting when the access points, only uses the 20 mhz band, no auto, regardless of security config. Both my AP are HPE 560. Non of my other devices have issues counting 2 smart tv's, 3 Android phones, home automation from Danfoss and other random stuff. Ipad is USELESS without wifi.

Jun 16, 2018 7:24 AM in response to Patrick Terrill

Agreed. It's nothing to do with your LAN equipment or cable plant. Everything else in the facility/house continues to work without issue. My iPhone X isn't affected. My iPad Mini 4 *is* the only thing affected and it didn't happen until the last OS update. People were reporting this issue with previous updates but none of my equipment was affected. Since it's not affecting 100% of a sub-domain of users within the whole, then that is harder to trouble shoot and resolve for the programmers. That the problem is expanding is an additional concern.


There's clearly a problem in the code.

Jun 30, 2018 10:48 PM in response to del_griff

Just experienced a similar issue with iOS 11.4 on iPhone X with netcomm powerline np508 adaptors. The iPhone would cause the network to fail consistently. The iPhone might connect after a reset, but ultimately the network would fail/hang. Connecting an iPad Air 2 running iOS 11.3 worked consistently as did a MacBook Pro. Connecting the iPhone X using a third party device to the same network, worked fine, it did not cause the network to fail (I used an EasyAccess WiFi box connected to the power line adaptor using an Ethernet cable). So there definitely seems to be a fundamental issue there.

Jul 11, 2018 5:53 AM in response to Donicles

ive got 2 pc on it, 2 iPhones, Xbox and 2 iPads, I don’t have a single problem with any of the others, I didn’t have any issue‘s with the iPad Air 2 until I did update 11.4.1 yesterday. It does it on 2.4 and 5 channels.

All of a sudden the search bar goes 1/8th of the way across and freezes. Go to settings on iPad, turn WiFi on/off go back to safari and it works. Haven’t touched my router.

Jul 22, 2018 5:04 AM in response to del_griff

Same issue on iPhone 6 here. Just upgraded to IOS 11.4.1 and now my phone keeps dropping connection (annoyingly, because I'm in a mobile signal blackspot at home).


My wifi has 2 connections: 5g and a 2g. Switching between these every time the connection drops seems to enable a reconnection, albeit temporarily until it drops again.


It's not my router or signal strength because that is working on other devices simultaneously while the iphone is flipping out.

Aug 7, 2018 11:31 PM in response to mweathers

I’ve suffered this problem for well over a year and with my iPhone 7, not my iPad. As you point out, other devices work fine (iPad, MacBook Pro), so its not the router. Besides which, it happens everywhere. I can’t go asking hotels, restaurants, cafes etc: “please reset your router”. I took my phone into an AppleStore; they tested and said “no hardware fault. Try backup, factory reset, restore”. I did that and it ‘seemed’ to help for a brief while.


The device simply drops WiFi when it feels like. Sometimes when the device sleeps and is subsequently woken. Sometimes whilst I’m physically using it. Most frustrating. Check out the screenshots. Often WiFi disconnects & is either off or even grayed out, so I can’t re-enable, other times the WiFi settings show me as connected, but the status bar shows me as on 3G/4G or whatever. Switching WiFi sources, toggling various settings or even rebooting the device are usually needed to get WiFi functioning again.


Gone are the days of: “...and it just works”. I would suspect faulty hardware. But if their tests aren’t smart enough to detect it... or, worse still, your device behaves when they do... *** you gonna do?User uploaded fileUser uploaded fileUser uploaded file

Aug 23, 2018 8:17 AM in response to dlr123

In my case it happens with all wireless networks.

I also spent some time with Apple on the phone. They told me to reset my iPhone and make a fresh, clean install. As I truly doubt this would change anything, which I told her, I didn’t do it.

She kept denying this is an issue, whenever i have the chance, I should make a clean installation, this will fix the issue. Call ended.

Aug 26, 2018 5:22 AM in response to giampaolofromitaly

I've been suffering this problem with my iPhone 7 for well over a year now; so at least iOS 11.0 release. Plus, I took my phone into the local 'genius' bar, where they ran hardware tests and denied any hardware issues. I was told to backup my device, restore to factory settings, then recover from backup. That and any other suggestion of rebooting routers, resetting device network settings, rebooting iOS device etc is all ********. None of the workarounds/fixes last and my device misbehaves with all routers (home and away). (Not so with my Mac, my iPad or friends devices with the same routers). I can't very well ask every coffee shop, hotel, bar, restaurant and place I visit to reset their router just for my naff iOS device that won't behave. Either Apple is shipping faulty devices or their wifi-related software ***** ***. To say that they have no record of these problems in their database is just BS...

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 11.4 WiFi Problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.