Stuck on Downloading Messages from iCloud

I Set up iCloud iMessage Syncing on all my devices yesterday; iPhone, iPad, MacBook Pro, and my Mac Pro. All of them synced up except my Mac Pro has been stuck on "Downloading Messages from iCloud" since yesterday (going on 24 hours now). I have quit the application, re-booted my computer, but to no avail. And yes, I updated both my MacBook Pro and my Mac Pro to the latest 10.13.5, as well as my iPhone and iPad to iOS 11.4. My iCloud account is properly set up on all my devices. I have a great internet connection (1 Gig) and no firewall issues. My MacBook Pro is on the same network as my Mac Pro and it updated perfectly and quickly.


Anyone else having this problem? I saw the same issue addressed on MacRumors.com but no solution yet.

Posted on Jun 2, 2018 5:00 PM

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79 replies

Jul 24, 2018 10:36 PM in response to mercadof

I have same issue on my iPhone but I haven’t synced it to any other devices & my text messages will not send to recipient. So I effectively have no texting on my phone. ******!!!! It just started the downloading messages from iCloud today, earlier today it was fine but went to send a text & it wouldn’t send. Have no idea what happened to start this. Any ideas yet on why out of the blue this happens??

Jul 26, 2018 6:16 PM in response to mercadof

Hi mercadof,


RELAX and give it a go. I experienced the same situation and it is not a problem.


I would recommend you to let your device connected to WiFi and power. Usually in idle state your iPhone will get all the iMessages download in 4-5 hours (depend on the size of backup). There is absolutely no need to restart or logout login to your iCloud account.


Happy iPhonning. 🙂

Aug 2, 2018 10:16 AM in response to IMCS

Thanks for sharing both methods.

This sync in the cloud isn't a key feature for me so I'm going to stay on my first idea : let the 30 days go, wait for the * Messages_backup_which_I_think_is_faulty * to be deleted and start from scratch.

I've just noticed one thing. When Messages is disabled, I look in iCloud storage and I can how my storage is used between iBooks, Numbers and so... Messages was also there, with a size of 0 and the option to UNDO. Also, I could read how days left before permanent delete. I can't see this option anymore. Just Messages you can turn On or Off. My iPhone is running 11.4.1 *****

[Edited by Host]


Aug 10, 2018 5:02 PM in response to mercadof

Hey everyone,


Just wanted to chime in that I am also having issues with iMessage in the cloud syncing on my MacBook Pro. It doesn't say "downloading messages" however my MacBook just doesn't stay in sync with my iPhone. If I haven't been on my computer for several days... I may only get the last 5 messages or so of a conversation I've been having on my phone for many days. I find this frustrating for following conversations etc. that I have been having. I feel like this is possibly related.

Sep 26, 2018 5:06 AM in response to mercadof

Hi it’s nearly the end of September 2018 and this is still an issue for me. With iOS 12.0 & Mojave out now there still isn’t a fix.

I’ve been with apple support for a week and no help. They just say log in & our, reset your phone... no other advice.... he actually said just get a new iPhone.


In addition to the iMessages problem of “downloading messages” , I also have an iCloud update problem with none of my files uploading on my iPhone Xs max/iPad mini. But uploading to iCloud via my Mac works.


When I try to upload to iCloud it says: waiting to upload & after a little while it says: upload error. I wish I wasn’t so invested into the apple ecosystem, and now I’m regretting it.

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Stuck on Downloading Messages from iCloud

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