Apple Event: May 7th at 7 am PT
When trying to update a Mac Pro (Late 2013) to 10.13.5 from 10.13.4 all I get is a black screen with the pointer. Nothing else. I've tried the standard and the combo update with same results. Now my Mac Pro won't even shutdown or restart (always goes to the black screen with the pointer).
Any ideas on what I can do or where I can check if there's any error blocking the update?
Mac Pro, macOS High Sierra (10.13.4)
After lots of tests, I've found this page https://appletoolbox.com/2016/12/mac-will-not-shut-fix/
rm -rf ~/Library/Caches/*rm -rf ~/Library/Saved\ Application\ State/*sudo rm -rf /Library/Caches/*sudo rm -rf /System/Library/Caches/*atsutil databases -removeUsersudo atsutil databases -removesudo atsutil server -shutdownsudo atsutil server -pingsudo rm -rf /var/folders/*This sequence made the trick and now I can restart and shutdown my mac 🙂
Thanks!
Please keep me in the loop on how this goes. Also if the erase will fix the issue?
OK will do. I just did a NVRAM/PRAM reset and SMC reset but nothing...
Yeah, I've tried it as well - didn't work. I wonder if recovering from the Time Machine will work?
Tnx
Yeah, it seems like there is no way to avoid the recovery/erase thing here. That's a shane.
I have the same problem. Even I did reinstall macOS was not working. Thanks to Ogaroth. I did his suggestion is workable and reboot OK.
iMac 21.5 inch, Mid 2011, MacOS 10.13.15 work fine.
Robert Chuang
This solves also black screen problem in iMac late 2015.
Thanks a lot.
Jarmo
What do all those commands actually do?
Thanks Ogaroth, this worked!
Works fine with old model 17'' MBP, update to 10.13.16
10.13.5 update fails with black screen
