certificate not trusted since ios 11.4

Hello everybody,


it is my first post/question. i hope, i can describe my issue correctly. please forgive me my english (i have to translate from german). Thanks in advance!


I am trying to configure my new iphone x. When i try to add a new Exchange-Account (Exchange-Server provides a self-signed certificate only), i get a message "certificate not trusted" with no option to install?!


In previous ios-versions it was possible to check the certificate-details and to continue. In my testing today with a freshly reset iphone 6 i was able to confirm the issue described above.


Thanks in advance for any hint.


Viktor

iPhone X, iOS 11.4

Posted on Jun 4, 2018 5:43 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2018 9:52 AM

I can also confirm we are seeing this issue across all of our customers utilizing iOS 11.4 and Exchange 2013 environments with self signed certs. The article mentioned by Becky does not apply because there is no cert to "trust" in that location.


It seems the fix is to purchase an SSL cert or install the Outlook for iOS app and setup the email there.


Unless someone else has something else to offer?

17 replies

Jul 12, 2018 8:34 AM in response to RBrookbanks

Great to know!


GoDaddy SSL Certs run $120 per 2 years. Drop in the bucket for benefit (I get the bit about customers not wanting to pay for these types of things!). If you're a reseller of GoDaddy certs, very easy to manage and implement. In my experience , a much better management experience than GeoTrust. There is no increase in cost to customer, just a discount to the reseller - it's like $15 dollars.


Dan

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certificate not trusted since ios 11.4

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