Hey, pretty simple, after a few intermittent fall outs, my Magic Mouse 2 has stopped working. It's fully charged, I've turned it on and off multiple times and I've tried to reconnect it on several different Macs, but it just doesn't seem to be pushing out a bluetooth signal for the Macs to find. Is it toast or is there any way of rebooting it or just anything else I can try? Thanks.
iMac (27-inch, Late 2012), OS X El Capitan (10.11)
If it is less than twelve months old it should be warranty covered. Can you get it into an Apple store?
Yes, for the EU. That is the path to take. It should not break down like that. Which country are you in?
It's just under two years, but I'm in the EU and as far I know, everything in the EU comes with a two year warranty.
Belgium. I guess I'll go hunting for the receipt. 🙂 Thanks for the feedback, shame there was no magic "this will fix it procedure", I'm guessing the bluetooth has broken on it.
Mac Can No Longer Find Magic Mouse 2
