EtreCheck version: 4.3.2 (4D034)
Report generated: 2018-06-11 20:25:35
Download EtreCheck from https://etrecheck.com
Runtime: 3:07
Performance: Good
Problem: Other problem
Description:
“This Mac can’t connect to iCloud because of a problem with [email]” this message appears whenever I log into my account.
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup- Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.
32-bit Apps- This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Air (13-inch, 2017)
MacBook Air Model: MacBookAir7,2
1 1.8 GHz Intel Core i5 (i5-5350U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600 ok
BANK 1/DIMM0 - 4 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 17
Video Information:
Intel HD Graphics 6000 - VRAM: 1536 MB
Color LCD 1440 x 900
Drives:
disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 121.12 GB
disk1s1 - Macintosh HD (APFS) 121.12 GB (94.84 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 121.12 GB (22 MB used)
disk1s3 - Recovery (APFS) [Recovery] 121.12 GB (518 MB used)
disk1s4 - VM (APFS) [APFS VM] 121.12 GB (1.07 GB used)
Mounted Volumes:
disk1s1 - Macintosh HD 121.12 GB (24.55 GB free)
APFS
Mount point: /
Encrypted
disk1s4 - VM [APFS VM] 121.12 GB (24.55 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en3: iPhone
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en2: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 1.08 GB available
System Software:
macOS High Sierra 10.13.5 (17F77)
Time since boot: Less than an hour
System Load: 8.10 (1 min ago) 8.68 (5 min ago) 4.04 (15 min ago)
Security:
System | Status |
---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist
Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
23 32-bit apps
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 174 Apple tasks |
[Running] | 110 Apple tasks |
[Other] | One Apple task |
System Launch Daemons:
[Not Loaded] | 37 Apple tasks |
[Loaded] | 188 Apple tasks |
[Running] | 109 Apple tasks |
Launch Agents:
[Not Loaded] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-16) |
[Not Loaded] | com.wdc.WD-Drive-Agent.plist (Western Digital Corporation Branded Products Group - installed 2017-07-01) |
[Not Loaded] | com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-05-31) |
[Not Loaded] | com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-05-31) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-02-16) |
[Not Loaded] | com.wdc.WDTrashObserver.plist (Western Digital Corporation Branded Products Group - installed 2018-03-04) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-05) |
[Not Loaded] | com.wdc.WD-Discovery.plist (Western Digital Corporation Branded Products Group - installed 2018-03-04) |
Launch Daemons:
[Not Loaded] | com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-05-31) |
[Loaded] | com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2018-03-04) |
[Loaded] | com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-04-11) |
[Loaded] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-16) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-04-29) |
[Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-06-05) |
[Running] | com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-06-05) |
User Launch Agents:
[Not Loaded] | com.spotify.webhelper.plist (Spotify - installed 2018-02-16) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-03-05) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-06-05) |
[Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-02-16) |
Internet Plug-ins:
FlashPlayer-10.6: 29.0.0.171 (installed 2018-05-30)
Flash Player: 29.0.0.171 (installed 2018-05-30)
QuickTime Plugin: 7.7.3 (installed 2018-06-06)
AdobeAAMDetect: 3.0.0.0 (installed 2018-02-16)
Safari Extensions:
3rd Party Preference Panes:
Flash Player (installed 2018-04-29)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count) | Source | % of CPU | Location |
WindowServer | Apple | 8 |
kernel_task | Apple | 2 |
sandboxd | Apple | 1 |
Battery Health | Mac App Store | 1 |
launchd | Apple | 0 |
Top Processes by Memory:
Process (count) | Source | RAM usage | Location |
kernel_task | Apple | 632 MB |
mdworker (13) | Apple | 229 MB |
helpd | Apple | 103 MB |
mds_stores | Apple | 81 MB |
Finder | Apple | 73 MB |
Top Processes by Network Use:
Process | Source | Input | Output | Location |
mDNSResponder | Apple | 18 KB | 13 KB |
apsd | Apple | 6 KB | 5 KB |
netbiosd | Apple | 522 B | 354 B |
rapportd | Apple | 373 B | 380 B |
SystemUIServer | Apple | 0 B | 80 B |
Top Processes by Energy Use:
Process (count) | Source | Energy (0-100) | Location |
WindowServer | Apple | 2 |
Battery Health | Mac App Store | 1 |
gamed | Apple | 0 |
cfprefsd (3) | Apple | 0 |
powerd | Apple | 0 |
Virtual Memory Information:
Available RAM | 5.33 GB |
Free RAM | 2.69 GB |
Used RAM | 2.67 GB |
Cached files | 2.64 GB |
Swap Used | 0 B |
Software Installs (past 30 days):
Name | Version | Install Date |
WhatsApp | 0.2.9230 | 2018-05-14 |
Todoist | 7.0.13 | 2018-05-30 |
iTunes | 12.7.5 | 2018-05-30 |
Adobe Flash Player | 29.0.0.171 | 2018-05-30 |
TeamViewer | 13.1.4170 | 2018-05-30 |
PS4 Remote Play | 2.6.0 | 2018-06-05 |
Gatekeeper Configuration Data | 140 | 2018-06-05 |
App Cleaner & Uninstaller | 5.0 | 2018-06-09 |
Spark | 2.0.4 | 2018-06-09 |
End of report