error while connecting iphone to itunes

i get an error message when trying to connect my phone to itunes:


itunes cannot connect to iphone because an error occurred while reading from the device


ive tried restoring the phone and the phone software is up to date, itunes is the latest available for my macbook pro


late 2006 macbook pro osx 10.7.5

itunes 12.2.2.25

iphone 5s

ios 11.4


would the error be down to old itunes version?if so is there a way around this as it is the lastest my mac will support?

iPhone 5s, iOS 11.4

Posted on Jun 14, 2018 11:14 PM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

error while connecting iphone to itunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.