this mac can't connect to icloud because of a problem with gmail

Every time I boot up I get the following error message on my mac mini:


This mac can't connect to icloud because of a problem with gmail

Open iClould preferences to fix this problem.


Each time I enter my password, but it comes again next boot.


I have read that others have had this issue, and the solution was to log out of icloud, and then log back in. I didn't this and it didn't work.


What can I do?


Thanks

Mac mini, iOS 11.4

Posted on Jun 19, 2018 10:05 AM

Reply
5 replies

Jun 20, 2018 11:27 AM in response to RJB in RBS

Might be a corrupt .plist.


Do a backup, preferably 2 backups on 2 separate drives.


Quit System Preferences.


Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.systempreferences.plist. Move the .plist to your desktop.


Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.


If the application is the same, return the .plist to where you got it from, overwriting the newer one.


Thanks to leonie for some information contained in this.

Jul 7, 2018 9:41 AM in response to lizard.help

In safari preferences - you checked the box of block the pop up window , if it is like that it is for -

Block ads displayed in pop-up windows that appear when you open or close a webpage. However, some websites use pop-up windows for essential content.

And the issue you faced is for iCloud pop up and the Mac is not being connected to iCloud account , both are different .

User uploaded file

Jun 20, 2018 12:00 PM in response to RJB in RBS

Change admin password

Shut down the system through apple logo , press command , R and power key simultaneously , release the keys when apple logo appears , the bar starts loading let it be completed , select the language as English .


Take cursor on top menu bar > click on utilities > click on terminal in the terminal window execute a command resetpassword and click on enter key .


A window appears , select your admin name , enter the password for Apple ID .

Two options will be shown ( a ) previous ( b) next , click on next


Select your user account , you have to press forcefully on the trackpad to get it selected .

Some fields will appear .

New password ……

Verify password ……

Hint ……

Fill up the credentials ( enter a new password ) and click on next then you have to click on restart .


"The Mac will restart but you will see pop ups as this Mac can’t connect to iCloud because a problem with your mail address open iCloud preferences for problem."



You will see two options ( a ) Later ( b) iCloud preferences

And on the top right corner web mail ( could be gmail ) pop up will be there stating google password required enter your password for gmail address and showing close and continue .


Open system preferences > click on iCloud you will see the box for keychain is unchecked, so check mark the box a small pop - up will come on the screen after a while to enter iCloud verification code so enter it .

Make sure your trusted mobile is opened , after a while six digit code will come through sms on the mobile .Enter the six digit code on the next pop up .


You will see iCloud Keychain is setting up and a small circle is rotating the box for keychain is configured with iCloud server .


Now , on the top right corner of the desktop a google pop up is showing , click on continue a window will appear enter your gmail password so that is also configured .


Open airport utility through spotlight , click on base station you will see that password is empty , click on edit a pop up window will appear enter the base station or wireless network password .

Keep the box checked for remember this password in my keychain .


The settings will go to default .

Open safari and you have to reset the homepage once again ( open safari preferences click on General , enter the search engine link and take cursor on history > click on home and close safari window , a pop up window will appear change home page , click on it ) .


Lastly shut down the system when login window appears you can enter admin name and " new password " in the fields .


Note : If you enter in user library ( click on finder Go > hold option key and click on library ) > Find a folder keychains you will see login keychain is renamed and its a confirmation that login password has been changed and always be careful once login password is changed don’t delete login_rename …Keychain-db or previous login.Keychain-db from user library > keychain folder , if it is deleted the keychain application will be corrupted .


User uploaded file

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this mac can't connect to icloud because of a problem with gmail

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