Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Login screen does not return

When login out the login screen does not return. We just get a black screen. The cursor is still active but the keyboard just beeps whatever we do. Have to power off and on again to get back in.

This ocurred after upgrading to High Sierra


We are running a 21.5in iMac with High Sierra 10.13.5

iMac with Retina 5K display, macOS High Sierra (10.13.5)

Posted on Jun 19, 2018 9:40 AM

Reply
Question marked as Best reply

Posted on Jun 19, 2018 10:03 AM

Start your mac in Safe Mode and tell us if the same problem also occurs in Safe Mode.

Then restart normally, and try again.

Also, create a new user account and check if the problem also occurs when you log out from that new account.

2 replies

Login screen does not return

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.