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when trying to install os X , app store comes up as temporaily unavilable

Someone gave me their erased iMac. I am

Trying to reinstall El Capitan, after signing in with my Apple ID, it says that it is temporarily unavailable. I can not get the “about this Mac” screen to get detail of the device either.

Posted on Jun 20, 2018 8:06 PM

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Posted on Jun 20, 2018 9:19 PM

Do you know if the original owner prepared the iMac per the directions in What to do before you sell or give away your Mac - Apple Support ? If not then they need to follow those directions. Then you can restart in the Recovery Partition and install Mac OS.

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when trying to install os X , app store comes up as temporaily unavilable

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