You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t get Apple support to fix an issue with my Apple ID from my location The Gambia west Africa

I need Apple support help from my location the gambia

Posted on Jun 21, 2018 12:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2018 12:50 AM

Thx so very much. I really appreciate your help and that was my suspicion. I have however changed my Apple ID n password. Using a new email. It’s the only way and I have used your link to report to Apple for them to know my case. As I do not want to change my location from The Gambia to South Africa etc just to get help. As that would be a fake location. Thx so much for your kind n generous support.

4 replies
Question marked as Top-ranking reply

Jun 22, 2018 12:50 AM in response to King_Penguin

Thx so very much. I really appreciate your help and that was my suspicion. I have however changed my Apple ID n password. Using a new email. It’s the only way and I have used your link to report to Apple for them to know my case. As I do not want to change my location from The Gambia to South Africa etc just to get help. As that would be a fake location. Thx so much for your kind n generous support.

Jun 22, 2018 12:50 AM in response to Sein1974

It's a phishing email, Apple/iTunes doesn't send emails about accounts being locked (unless you had contacted them and it's a reply to you).


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

Jun 22, 2018 12:08 AM in response to King_Penguin

Thx so very much really appreciate it. I think I’m being hacked the moment I switched to iPhone X this is the second time I’m receiving an email that’s telling me my Apple ID is gonna be locked unless I review n re enter my details. That email server’s domain is non existent anytime I try to reply it. I will message Apple on this email you sent me and see. Thx. I can’t seem to get Apple support from The Gambia west Africa and that’s quite unfair. Thx a lot

I can’t get Apple support to fix an issue with my Apple ID from my location The Gambia west Africa

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.