itunes Crash (generated by itunes)

Question

shalini206 Author

Level 1

4 points

itunes Crash (generated by itunes)

Description:

iTunes Crash (generated by iTunes)

Problem signature:

Problem Event Name: APPCRASH

Application Name: iTunes

Application Version: 12.7.5.9

Application Timestamp: 5b050ad2

Fault Module Name: CoreAudioToolbox.dll

Fault Module Version: 7.10.9.0

Fault Module Timestamp: 5afb4936

Exception Code: c000001d

Exception Offset: 00000000005F9700

OS Version: 6.1.7600.2.3.0.256.48

Locale ID: 1033

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

Please give me the solution as soon as possible. Thanks

iPhone 6, Windows 7, NO

Posted on Jun 30, 2018 3:39 AM

Reply

Answer 1

rose_10

Community Specialist

Jul 1, 2018 3:32 PM in response to shalini206

Hi there, shalini206!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with iTunes crashing on your PC and I am happy to assist! I suggest taking a look at this article to Fix unexpected quits or launch issues in iTunes for Windows. This article will give you the best steps to troubleshoot issues with iTunes.
Have a great day!

Reply

itunes Crash (generated by itunes)

Similar questions