apple music not downloading on android

Since yesterday downloading music no longer works, says downloading but nothing happens... i had done no update on the operating system nor the app, all permissions set, cleared system/ app cache, disabled battery optimisation...very frustrating.

S9 plus G965 on 9.0.

I didn't think that I updated my app to but my phone automatically updates my apps so maybe that's what happened. Otherwise make sure your storage permission is set on. if everything is correct and you clear the cache then go on and restart your phone and see if that works that's all the help I can give you.

Hi janfromjhb,

Thank you for reporting this issue, we've noticed a few posts that have described not being able to download content after updating your device to the latest version of Android. We're trying a few things on the web side, at Apple, to resolve this issue.

Would you be able help us understand if these changes have helped to resolve this issue? You can begin by cancelling any pending downloads in the Apple Music app, rebooting your device, then attempting to download the playlists, albums, or video content you'd like to save for offline playback later.

Please test over the next couple of days, and let us know if the issue is resolved for you. If it is not, please post an update here listing the current behavior you're seeing.

Thanks!

Still does not work for me.

Ever since android deployed Android Pie it does not download, just spins around. So frustrating. I tried what you suggested shutdown my phone and restarted. I thought there may have been an update in the App Store for a new version of Apple music, but there is not. Still does not download.

HELP!

So is Apple Music android app compatible with Android Pie? I am not able to download music on my Pixel 2XL using my Apple Music app whereas it worked fine on my Galaxy S9+

I'm having this issue where I can't download any songs on Apple music when I'm using it on the pixel 3. Can you help me out here??

Head to app permissions and enable storage permissions.clear the cache and reboot your device .

It Actually works.

Well, it suddenly started working (S9 Plus 9.0 AM v2.7.0 from the Playstore) but it shows the wrong available sd card storage space.

I have a note 8 but can't download apple music items to my actual phone. Is there a way around it?

Apps & Notifications > Apple Music > Storage > Press "Clear Data" and "Clear Cache".

Sign back into the app and download the songs.

I cleared just the cache and was able to start downloading music again. However, it only downloads some songs and not others??

I honestly don't know then. Once you've Cleared the Cache and Data just try logging in and signing out. I got to download like the 100 odd songs in my library after doing it.

This seems to be the only way out! Thanks for sharing! Its working for me now!

Downloading the 2.7 beta from apk mirror seems to fix the problem, no need to wipe anything just download and install.

Worked for me on Note 9 with Android Pie 9.0

I use Apple Music on the Pixel 3 XL using the newest version of Android Pie and was able to download music (about 5 GB) but now it does not download any more music.