Apple staff can tell you about the crack. I have had the problem twice and apple replaced the ipad both times. It seems a single edge to edge hairline crack occurs spontaneously, likely a flaw. If there is any spider web in the crack it means it was hit and no replacement. You are under warranty. Make an appt at the Apple store and they will likely replace the ipad assuming no signs of damage otherwise. My screen just cracked for the 3rd time. It was in a hard case with a glass screen protector. This problem needs to be addressed publicly.
You using genuine Apple Lightning to USB cable, and genuine Apple Charger for your iPad? Better have real Apple Store check your iPad out, find out options.
The OP purchased their iPad from a third party, non-Apple authorised source, eBay and with no warranties.
This iPad could be used and not new or an already a refurbished unit.
No way Apple is just going to replace that iPad for free.
desiraefromdayton wrote:
don't have AppleCare, and I bought it off of eBay, so no warranty, I have to pay 600$ to have the screen fixed? Is there seriously no way around that?
Unfortunately no,
I thought I was going crazy. The past few weeks I noticed that the finger print ID had not been working great. I thought about bringing it in but it wasn't sure it was something I could replicate. The home button would get a little hot and cause the home button to fail.(I had read on a forum that can happen when charging) I was home alone using it this morning, left it on my desk when I returned the screen was cracked around the home button and hairline cracks up the screen.
PCAMAN , did apple tell you anything else? Is this common? Will they replace the IPad or just the screen? Any advice on how to get it replaced. The truth is I have no idea what happened. I love apple products but I can't justify paying $450 to fix something I didn't do.
Apparently, you have no choice since it was bought used on eBay, and no Apple Care Plus. But Genius at real Apple Store supposely tell what’s going on with iPad Pro.
iPad Pro screen cracked on its own?