Map Pro Cylinder El Capitan OS X 10.11.6, Safari keeps crashing when I open it.

Map Pro Cylinder El Capitan OS X 10.11.6, Safari keeps crashing when I open it.

Mac Pro, iOS 10.3.3

Posted on Jul 9, 2018 5:59 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 10, 2018 9:20 AM

From the article Carolyn posted a link to.


Remove Internet plug-ins and other add-ons

You can remove Internet plug-ins and other add-ons to learn whether any are causing the issue. To find them, quit Safari and open these Library folders:

  • The Library folder at the top level of your hard drive. Open it from the Finder by choosing Go > Go to Folder from the menu bar. Then type
    /Library
    and click Go.
  • The Library folder in your home folder. Open it by holding Option while choosing Go > Library from the menu bar.

The Library folders contain the following folders for add-ons. Move any files within these folders to the Trash.

  • Internet Plug-Ins
    Don't remove Default Browser.plugin, nslQTScriptablePlugin.xpt, Quartz Composer.webplugin, or QuickTime Plugin.plugin.
  • Input Methods
  • InputManagers
  • ScriptingAdditions

If removing the files from these folders resolves the issue, quit Safari again and gradually put back files until you find the one causing the issue:

  1. Open the Trash and select one of the files you removed. Chose File > Put Back. The file returns to its folder.
  2. Open Safari and see if the issue returns.
    • If the issue returns, you've identified the add-on causing the issue. Avoid using it or contact its maker for an updated version.
    • If the issue doesn't return, quit Safari and put back another file.
5 replies
Question marked as Top-ranking reply

Jul 10, 2018 9:20 AM in response to 4thDuckman

From the article Carolyn posted a link to.


Remove Internet plug-ins and other add-ons

You can remove Internet plug-ins and other add-ons to learn whether any are causing the issue. To find them, quit Safari and open these Library folders:

  • The Library folder at the top level of your hard drive. Open it from the Finder by choosing Go > Go to Folder from the menu bar. Then type
    /Library
    and click Go.
  • The Library folder in your home folder. Open it by holding Option while choosing Go > Library from the menu bar.

The Library folders contain the following folders for add-ons. Move any files within these folders to the Trash.

  • Internet Plug-Ins
    Don't remove Default Browser.plugin, nslQTScriptablePlugin.xpt, Quartz Composer.webplugin, or QuickTime Plugin.plugin.
  • Input Methods
  • InputManagers
  • ScriptingAdditions

If removing the files from these folders resolves the issue, quit Safari again and gradually put back files until you find the one causing the issue:

  1. Open the Trash and select one of the files you removed. Chose File > Put Back. The file returns to its folder.
  2. Open Safari and see if the issue returns.
    • If the issue returns, you've identified the add-on causing the issue. Avoid using it or contact its maker for an updated version.
    • If the issue doesn't return, quit Safari and put back another file.

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Map Pro Cylinder El Capitan OS X 10.11.6, Safari keeps crashing when I open it.

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