Iphone 7 Losing Wifi Problem

Hi All,


I have a problem with my iPhone 7 which I have been having for at least 6 months and probably longer. For some reason, even though I will be connected to a wifi network, such as my home network, the wifi will stop being connected at some point. It happens several times a day and for no apparent reason. It happens for my home network and any other networks. I have tried to 'forget' the network, renew the lease, restart the phone etc but have not had any luck. The other weird thing is that if I look at the first screen of Settings, is that it displays the wifi that I am connected to, but there is no wifi signal. To workaround the problem I disconnect and reconnect the wifi on my phone. This works but is incredibly annoying and time wasting. Has anyone else experienced this problem and also hopefully know a solution?!


Thanks!

Doug


This is how the phone display looks:


Step 1 - Main Screen - Notice in the top left corner there is no wifi signal

User uploaded file


Step 2 - Settings - You can see next to Wi-Fi that the connection is listed there. However, the wifi is still not connected

User uploaded file


Step 3 - Wifi - Now after selecting 'Wi-fi' it shows that the wifi is on and the connection is there and ticked. However wifi is still not connected

User uploaded file


Step 4 - The Workaround - Temporary solution to fix the problem - turn off the wifi and then turn it back on again - Notice in the image on the right that the wifi signal is now turned on.

User uploaded file User uploaded file

iPhone 7, iOS 11.4

Posted on Jul 10, 2018 6:37 AM

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Posted on Jul 17, 2018 8:37 AM

Thanks for the replies. I resolved this issue by resetting the network settings. I did try to create a backup and restore it so I could retain wifi passwords but all that achieved was to generate the original problem again. Resetting the network settings without a restore has done the trick.

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Iphone 7 Losing Wifi Problem

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