Issues after ios 11.4.1 update

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mommycloud Author

Level 1

9 points

Issues after ios 11.4.1 update

I updated my 5th gen ipad to ios 11.4.1 yesterday and now it keeps restarting itself every 3 minutes. Please help!!!

iPad Wi-Fi, iOS 11.4.1, 5th generation ipad

Posted on Jul 12, 2018 10:51 AM

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Answer 1

MichelPM

Level 10

80,958 points

Jul 12, 2018 2:30 PM in response to mommycloud

Have you tried a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?

Good Luck!

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Answer 2

mommycloud Author

Level 1

9 points

Jul 12, 2018 3:50 PM in response to MichelPM

Yes, I've tried this. I've also tried putting it into recovery mode and restoring it with iTunes. Nothing has fixed this issue. I called customer care and since I'm still under warranty, apple will be repairing or replacing it within the week. Thank God for amazing customer service!!

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Issues after ios 11.4.1 update

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