since the update I am losing wifi connection , I would be browsing the internet or watching YouTube then bang no internet I then after switch the phones WiFi off and on again and no my internet is fine due to working ok on other devices that’s not running iOS
MacBook Pro
helpme705 wrote:
Same issue here with iPhone 6, I have a very weak or no WiFi connection since the update to 11.4.1 funny thing my wife has the same phone and hers works fine after the update (at least the WiFi). I put them side by side in my basement and her phone finds two strong signals mine fines none.
Since that is the case, then it would be a good idea to determine if your issue is caused by corrupted data or an app or Setting, or if it is possible a hardware issue. To do this, back up your device to iTunes or iCloud, then erase it. When you see the Hello screen, set it up, but when it asks if you want to do it from a backup, choose to set it up as new.
Once it is set up, if you are not already signed in to your Apple account in Settings, do that.
Then do the basement reception check again to see how the two phones compare.
If the problem is gone, then you know it is related to your data or your apps or Settings, so you would need to manually set up the device. Signing into iCloud would have sync'd your iCloud data, and you can download your purchased media via the iTunes and the App Store.
If the problem is not gone, then you should take it into Apple (in the "clean" that you were testing under), and have them look at the device to see if they can determine the cause of the issue.
How to back up to iCloud or iTunes
Restore from an iCloud or iTunes backup - Apple Support
Best,
GB
Exactly the same for me a few days ago.
I had to rollback to version 11.4 to get back to normal.
Obviously a bug in 11.4.1 which they need some convincing to put out a fix.
The best of it is that the release was for minor issues , so a fix should be very simple!
If they decide to bother that is!!
According to Apple , this is the detail of the update ....
So why is Wifi effected at all ?
"
iOS 11.4.1 includes bug fixes and improves the security of your iPhone or iPad. This update:
According to the security updates included in 11.4.1 there was a Wi-Fi update:
About the security content of iOS 11.4.1 - Apple Support
Wi-Fi
Available for: iPhone 5s and later, iPad Air and later, and iPod touch 6th generation
Impact: A malicious application may be able to break out of its sandbox
Description: A memory corruption issue was addressed with improved memory handling.
I agree. Same issue on iPhone SE since upgrading to 11.4.1 today. Support made me re-do the upgrade via iTunes. No change. No internet connection whatsoever, not via WIFI, not via Mobile Data. This *****
Same issue here. My iihone 5s is only able to connect to wifi one time. If i leave my home and come back, i can not connect to the wifi again. Restarting the router does not help. Several tries in forgett network, release... sometimes help, but i can‘t figure out which sequenze realy would help.
The bad thing from apple is that i can‘t downgrade to 11.4 anymore. Whats wrong wit you guys at apple ?!? If there are sever issues with wifi - and everYone uses wifi - you should either offer a fix immediately or reopen the possibility to downgrade to a version that works !!!
Ps: all android devices, laptops are working fine and my kids are laughting at me - the only iphone user in our household !!!
My wife's iPhone 6 SE is also having this issue and the phone is now virtually unusable. What a joke.
Can anyone confirm it's not a broadband router problem by listing their provider and router.
Mine is Virgin Media Super Hub 2
I've seen this thread on the Virgin Media forum so just wanted to see if it was just VM SH2 people or not
https://community.virginmedia.com/t5/Networking-and-WiFi/IPhone-iOS-11-4-1/td-p/ 3771082
I have exactly the same problem since updating iPhone 6 to 11.4.1
I only experience the problem at home and not on Wi-Fi anywhere else. I also am on virgin media super hub 2 and am wondering if the problem is a specific issue between 11.4.1 and the Virgin superhub2.
If everyone can flag which Wi-Fi router they are using then maybe there is a pattern or common thread
Mine is superhub 2 but phoned Virgin beginning of week and said it was not working well, told them the wifi was not strong enough. They said no at first but after I asked nicely and said I was a very loyal customer and retentions had said to ask them for exchange they agreed. Superhub 3 arriving Saturday, hoping it will help.
Yesterday my phone was taken back to factory setting but still played up. Today I had another appointment with the Genius team but this time at the Apple Store in Brighton. He did something to phone, something about there being three layers to test, hardwear, softwear and then a third layer which I can't remember what it was. So far it is behaving itself even with the old hub. I really wish I had asked exactly what he had done but it was so busy and it is so hot down here that I just did not take it in. Sorry. Maybe there is an expert here that can understand and explain to you all.
Interestingly when I said shall my husband update his SE he said no, wait for next one !!!!! He did not try and bulls**t me so seemed like I was not the first he had seen. Lovely guy and so helpful.
Wonder if other routers have the same problem surely they do as most use the same internals . This is down to apples update and so Cant blame virgin esp when my iPhone 5s on 10.3.3 is working fine , oh how I wished I kept my iPhone 6s on this ios it was the best and looks like the beta 12 is having problems too , I wonder if this is just a U.K. problem or worldwide
IPhone 6 Plus.
I totally agree with you seba86. I wish these discussions would stop surmising ISP’s / hub brands / VM Superhub!
As I have already stated on the first page of this topic and most would agree the problem lies with the 11.4.1 iOS update!
I don't think anyone's disagreeing that the problem is with the 11.4.1 update, but we identified another common factor that might help diagnose the root cause within the update. The issue only appears to affect certain iPhone/iPad models so it isn't without question that it might also be related to certain router characteristics.
Also had the same call in the last hour and can confirm they appear to be collecting everything they can regarding the issue, even from those that have for some reason managed to avoid it. Discussed devices I use and method of updating (iTunes), also what impact an upgrade and downgrade could/does have with regards to what’s left on the device that might make things work again.
Obviously they are collecting certain information from different sources, what they find when it’s all put together who knows, anyhow they do seem to be getting more proactive. The other point is it was the forum that’s prompted this course of acion so for those that consider Apple doesn’t listen sometimes (and I may be one of them), it looks like they do, so it’s important as much as possible is communicated in discussions to give them the best chance possible to resolve.
Same problem: everything was working fine on my iPhone 6s until I upgraded to iOS 11.4.1
Now I cannot stay connected to my home WiFi network. The WiFi symbol and settings say I am commected - but no web pages or apps will load. If I briefly disconnect then reconnect to WiFi it works - but then 10 mins later I have the same problem. My iPad (which I have not upgraded to 11.4.1) is working absolutely fine, as are all my non-Apple devices.
I tired doing a full backup/restore on my iPhone but it didn’t help. I’ve tried modifying the settings on my router/modem and using Google’s DNS on my iPhone but nothing has helped.
My broadband provider is Virgin Media and I’m using their Superhub 2 modem/router.
I hope that behind the scenes Apple and Virgin Media are working together to come up with either a firmware update for the Superhub 2 or an iOS update that resolves this bug.
I've also been having issues with wifi connection to my VM super hub.
I think mine is the SH2, not the white one everyone complains about but the matt black one before it.
Anyway, since I updated iOS last week some time(11.4.1) I've had constant issues with slow connection on my iPhone 6S over wifi.
My MacBook, which I am currently using to post this, is fine and running on the same hub at the same frequency(5G setting rather than the 2G option), something I've done ever since getting my current hub, and had no issues with until recently.
I've tried getting help via Twitter but had no luck with their suggestions.
I've tried things like resetting my wifi network on my iPhone, which solved the issue for about 10 minutes.
Judging by the above posts, it seems like something that's wide spread and not getting fixed at the moment.
Well is TIME to upgrade your devices I own a 6s, 6Plus than I experience these NIGHTMARE with almost everything I decide to upgrade all my family Phones with 8, 8Plus and X problem solve no issue at all everything is lightning fast even pair with my iWatch series 3 and CarPlay.
I will post an update - Apple are definitely aware of the issue. I spoke to someone in the Indian call centre at Virginmedia so there was a little language confusion but I got the impression that it is a known issue there too and that their engineers are looking at it. It's a bit of an odd one and I don’t think either party is to blame. Just one of those things. I have a catch up call scheduled with Apple on Thursday afternoon so hopefully there will be more news then. I am sure the software issue can be resolved quite quickly now it is known but I thought I would push for the Hub 3 as a backup plan.
ios 11.4.1 WiFi issue
